Unifi ap led status

Unifi ap led status DEFAULT

We have one Unifi AP in a classroom that services iPads, last week it stopped working.  Whenever it is power cycled, the network SSID from it is visible for about 1 minute then disappears, the green status light on in then flashes every now and then.

The controller seem to of crashed after upgrading. So we deleted it and re-installed the controller software, setup a new network, I held in the reset button to scan for the AP and we found it.

When we try to adopt the AP the adoption fails. Could this be the AP is on and our IP scheme is x?

Do I need to manually adjust the IP address, as I thought if the AP is set to automatic DHCP then it would automatically pick up our IP scheme?


Best Answer

molan

Mace

OP

flashing green means the AP is disconnected and can't access the gateway on the network.

What are the different LED state

UAP/UAP LR/UAP Outdoor:
Blinking Amber/Orange - initializing
Steady Amber/Orange - factory defaults
Steady Green - adopted
Steady green with occasional flashing (once every 3 or 4 seconds) - isolated (This means that AP cannot reach to the gateway. Starting from vx, uplink monitor can be disabled under "Settings" > "System" > uncheck "Uplink Connectivity Monitor").

is the address it defaults to if it can't get an address via DHCP. are you sure the AP is connected to your network correctly?

If you connect a laptop to the line the AP is using (with POE removed) does the line work?

View this "Best Answer" in the replies below »

13 Replies

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Derek_A

Ghost Chili

OP

Hmmmm, interesting issue.  I can tell you the green light flashing is not right.  Generally it is solid green.

I know we had one of our AP's get weird, and did the reset thing successfully and our network is not x.x.

What version of the controller are you using?

Also, I moved this over to the wireless forum.

0

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SamSmithWolves

Cayenne

OP

Has the PoE been moved/knocked?

0

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alex howard

Chipotle

OP

Derek_A wrote:

Hmmmm, interesting issue.  I can tell you the green light flashing is not right.  Generally it is solid green.

I know we had one of our AP's get weird, and did the reset thing successfully and our network is not x.x.

What version of the controller are you using?

Also, I moved this over to the wireless forum.

Thanks for moving to the correct forum, am using on UniFi Controller on Windows, it used to be on our Mac server but thought I would try a different controller.

0

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GeekOut4IT

Jalapeno

OP

So the AP is set to DHCP and it is picking up a address?

That seems odd considering your DHCP is x.

Is the server an address in the x network?

0

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alex howard

Chipotle

OP

SamSmithWolves wrote:

Has the PoE been moved/knocked?

It used to have a POE adapter to work with our POE switches, I have now moved it back to it's usual POE plug it comes with.

0

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alex howard

Chipotle

OP

Matthew wrote:

So the AP is set to DHCP and it is picking up a address?

That seems odd considering your DHCP is x.

Is the server an address in the x network?

I might be wrong on this, in the controller under the access point it has Network Settings and  'Using DHCP' is selected as opposed to 'Static IP' which I assume is correct.

The server is on

0

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molan

Mace

OP

Best Answer

flashing green means the AP is disconnected and can't access the gateway on the network.

What are the different LED state

UAP/UAP LR/UAP Outdoor:
Blinking Amber/Orange - initializing
Steady Amber/Orange - factory defaults
Steady Green - adopted
Steady green with occasional flashing (once every 3 or 4 seconds) - isolated (This means that AP cannot reach to the gateway. Starting from vx, uplink monitor can be disabled under "Settings" > "System" > uncheck "Uplink Connectivity Monitor").

is the address it defaults to if it can't get an address via DHCP. are you sure the AP is connected to your network correctly?

If you connect a laptop to the line the AP is using (with POE removed) does the line work?

0

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molan

Mace

OP

check out the Unifi Wiki it is full of good info

http://wiki.ubnt.com/UniFi_FAQ

0

&#; &#; &#;

alex howard

Chipotle

OP

molan wrote:

flashing green means the AP is disconnected and can't access the gateway on the network.

What are the different LED state

UAP/UAP LR/UAP Outdoor:
Blinking Amber/Orange - initializing
Steady Amber/Orange - factory defaults
Steady Green - adopted
Steady green with occasional flashing (once every 3 or 4 seconds) - isolated (This means that AP cannot reach to the gateway. Starting from vx, uplink monitor can be disabled under "Settings" > "System" > uncheck "Uplink Connectivity Monitor").

is the address it defaults to if it can't get an address via DHCP. are you sure the AP is connected to your network correctly?

If you connect a laptop to the line the AP is using (with POE removed) does the line work?

Bingo, the MAC address is being blocked from our DHCP server. Have just removed the block and it's now it's on solid green.

That's wasted 2 hours of my day, will need to have a word with my colleague.

Thanks for all the help guys.

0

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molan

Mace

OP

&#; &#; &#;

Derek_A

Ghost Chili

OP

alex howard wrote:

SamSmithWolves wrote:

Has the PoE been moved/knocked?

It used to have a POE adapter to work with our POE switches, I have now moved it back to it's usual POE plug it comes with.

Be aware that the Unifi's are 24 volt, not the usual 48 volts that most POE switches put out.  You pretty much have to use their POE injector.

0

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JoeDouglas

Jalapeno

OP

Sorry to resurrect an old thread but I am having this problem too - I understand that it probably is something on the network blocking the MAC address of the AP but how do I go about checking if its blocked / unblocking it? 

0

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molan

Mace

OP

JoeDouglas wrote:

Sorry to resurrect an old thread but I am having this problem too - I understand that it probably is something on the network blocking the MAC address of the AP but how do I go about checking if its blocked / unblocking it? 

If the above thread doesnt' help you then please open a new thread so we can assist you further. feel free to reference this one when you open the new one

1

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Sours: https://community.spiceworks.com/topic/unifi-ap-am-i-doing-this-right

UniFi Status LED patterns

Table of Contents

Blue and White status LEDs apply to all our UniFi access points, routers, switches and the UDM (base model) with the exception of the legacy devices: UAP, UAP-LR, UAP-Outdoor5.

Legacy UAPs have Amber and Green LED on the front of the unit.

The animations are for illustrative purposes &#; the speed of the flashing or strobing patterns below might differ slightly with that of the device.

While the LED patterns below are shown for Access Points, the rest of the UniFi device LED patterns have the same meaning.

Flashing White / Off every 1/2s

The device is initializing and booting up

UAP-ACInitializing.gif

Steady White

The device is awaiting Adoption

UAP-ACFactory-Defaults.gif

Slow flashing Blue (UDM only)

A client device is connected to the UDM via Bluetooth

UDM-BLE.gif

Steady Blue

The device is adopted and is in normal operating mode

(Access Point is broadcasting SSIDs)

UAP-ACAdopted.gif

Strobing White / Off

If this happens, power cycle the Access Point.

If this doesn&#;t help, please reach out to our support team.

UAP-ACError-Agif

Quickly flashing White / Blue

The device firmware is currently being upgraded &#; do not interrupt the process!

(UDM will flash only white during an upgrade)

UAP-ACFirmware-Upgrade.gif

Blue and flashing Off every 5s

Access Point has lost network connectivity and is searching for wireless uplink

UAP-ACIsolated.gif

Rapid flashing Blue / Off

The device &#;Locate&#; feature was activated in the UniFi Network application

UAP-ACLocating.gif

Flashing White-Blue-Off

The device is in TFTP mode.

To enable this mode:

  • Hold the reset button before applying power
  • Continue to hold the reset button until this LED sequence appears

If this wasn&#;t intentional, please check if the device&#;s reset button isn&#;t jammed (it should click when pushed).

UAP-AC-TFTP.gif

LED Off

The device is offline.

Verify the Power, POE, and Ethernet cables to troubleshoot.

UAP-ACLED-Off.gif
Sours: https://phoenixsystems.tv/knowledge-base/unifi-status-led-patterns/
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Access Points, Security Gateways, Switches and Cloud Keys
Back to Top

Starting with Gen2 UAPs, we moved on to the Blue and White LED. USGs, UniFi Switches and Cloud Keys also use the same Blue and White LED patterns showcased in the table below, and they will mean the same thing. Legacy UAPs will have an Amber and Green LED on the front of the unit as seen in the Legacy section. Some products don't feature status LED patterns, such as the PoE Adapters.

Back to Top

White and Blue LEDs apply to:

Access Points UAP-PRO, UAP-Outdoor+, UAP-AC, UAP-AC-OD, UAP-IW, UAP-AC-LITE, UAP-AC-LR, UAP-AC-PRO, UAP-AC-HD, UAP-AC-EDU
Routing & Switching Cloud Key: UC-CK
Security Gateways: USG, USG-PRO-4
Switches: US‑24‑W, US‑24‑W, US‑48‑W, US‑48‑W, US‑24, US‑48, US‑8, US‑8‑60W, US‑8‑W, US‑16‑W, US‑16‑XG
Device Activity
LED Pattern

Initializing

AP is Booting



Flashing White / Off Every 1/2s

Factory Defaults

AP is Awaiting Adoption



Steady White

Adopted

AP is Broadcasting SSIDs;
Normal Operating Mode



Steady Blue

Initialization Error A12

Power Cycle AP and Contact Support if Recurring



Strobing White / Off

Firmware Upgrade

AP is Busy with Upgrade
DO NOT INTERRUPT!



Quickly Flashing White / Blue

Isolated

AP Lost Network Connectivity,
Searching for Wireless Uplink



Blue and Flashing Off Every 5s

Locating

The AP Locate Feature was Activated in Controller or the UniFi AC EasySetup App



Rapid Flashing Blue / Off

Device Offline

Verify Power, POE and Ethernet Cable



LED Off

Legacy Amber and Green LED

Back to Top

Applies to: UAP, UAP-LR, UAP-Outdoor5.

Device Activity
LED Pattern

Initializing

AP is Booting



Flashing Amber / Off Every 1/2s

Factory Defaults

AP is Awaiting Adoption



Steady Amber

Adopted

AP is Broadcasting SSIDs;
Normal Operating Mode



Steady Green

Initialization Error A12

Power Cycle AP and Contact Support if Recurring



Strobing Amber / Off

Firmware Upgrade

AP is Busy with Upgrade
DO NOT INTERRUPT!



Quickly Flashing Amber / Green

Isolated

AP Lost Network Connectivity,
Searching for Wireless Uplink



Green and Flashing Off Every 5s

Locating

The AP Locate Feature was Activated in Controller or the UniFi AC EasySetup App



Rapid Flashing Green / Off

Device Offline

Verify Power, POE and Ethernet Cable



LED Off

Back to Top

The various UniFi Security Gateways and UniFi Switches will have a different type, number and location of ports, please be sure to reference your specific model's Quick Start Guide (pages ~, under the Hardware Overview section) for the exact location and description of its ports.

Console Port's right LED (in the applicable devices):

  • LED Off: Power Off
  • LED Green: Power On
Speed/Link/Act (right LED ports other than Console):

  • LED Off: No Link
  • LED Amber: Link Established at 10/ Mbps
  • LED Flashing Amber: Link Activity at 10/ Mbps
  • LED Green: Link Established at Mbps
  • LED Flashing Green: Link Activity at Mbps
PoE (left LED on ports of applicable devices):

  • LED Off: No PoE
  • LED Amber: IEEE af/at
  • LED Green: 24V Passive
SFP (in the applicable devices):

  • LED Off: No Link
  • LED Green: Link Established at 1 Gbps
  • LED Flashing Green: Link activity at 1 Gbps
See specific port LED information in the Hardware Overview section (between pages 5 and 6) of the Quickstart Guides. You can find the QSG at the bottom of each product page of the USGs and Switches in the Routing & Switching section of the UniFi Product page.

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The LED of the PoE Adapters are simple to interpret:

LED is Off - PoE is Off

LED is On and steady - PoE is functioning as it should

LED is blinking - this is not a configured state, this just might mean the device is not connected properly, or that something is wrong with the cable.
Sours: http://www.ubnt.su/forum/threads/indikacija-unifi-led-status-cvetovoe-oboznachenie-sostojanija/

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