Servicenow get instance url

Servicenow get instance url DEFAULT

JIRA SERVERJIRA CLOUDZENDESKGITHUBAZURE DEVOPSSERVICENOW

By default it is not possible to change the Destination instance URL.

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But there are valid scenarios where you might need to change the URL of the Connection with the Destination Instance. For example: 

  1. When staging production into the testing environment
  2. If the URL of the Destination Instance changed, for example, they've introduced .

In this section

For Jira Server

JIRA SERVER

Starting from Exalate 4.x for JIRA Server, we've disabled possibility to edit the Destination Instance URL to avoid complicated situations.

To change the Connection URL use following steps:

  1. Execute the SQL query below:

    UPDATE FROM "AO_08F1AF_INSTANCE" SET "URL" = 'new url', "ISSUE_TRACKER_URL"= 'new url' where "URL" = 'old url'; UPDATE FROM "AO_08F1AF_NODE_INFO" SET "BASE_URL" = 'new url', "ISSUE_TRACKER_URL"= 'new url' where "BASE_URL" = 'old url';
  2. Navigate to edit the Connection and click Save.

To change the destination instance URL in issues that are already synced, update them in your Jira, and they will sync to the new URL.

For cloud platforms

JIRA CLOUDZENDESKGITHUBAZURE DEVOPSSERVICENOW

Please send a request to our support:

https://support.idalko.com/servicedesk/customer/portal/8

To change the destination instance URL in entities that are already synced, update them in your work management system, and they will sync to the new URL.

Sours: https://docs.idalko.com/exalate/display/ED/How+to+change+the+Destination+Instance+URL

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You can configure one or multiple custom URLs to your instance, and configure your custom URL to Service Portal mapping.

Custom URLs are not available for on-premise customers or developer instances. Also, the URL must be public-facing.

More information in the ServiceNow Documentation

Step 1: Obtain Domain

Before you can associate a custom URL, you must own (or purchase) a URL through a domain provider. There are also specific configurations necessary before you can create and associate a custom URL on your instance.

  • Set the CNAME with the provider - The CNAME record must be set as the ServiceNow instance URL.

  • Determine your dedicated VIP status - Your ServiceNow instance must be on a dedicated VIP. Contact ServiceNow HI support for any issues.

Step 2: Activate Plugin

  1. Login as an admin

  2. Navigate to System Definition > Plugins.

  3. Find and click the Custom URL plugin.Note: Do not select the Custom URL - Internal plugin, which is an internal component for scripted custom URL APIs.

  4. On the Custom URL record, click the Activate/Repair related link.

  5. In the Plugin Activation window, click Activate

Step 3: Activate Property

  1. Login as an admin

  2. In the left navigator bar, type sys_properties.list

  3. Search for glide.customurl.enabled

  4. Open glide.customurl.enabled record

  5. Set the value to true

  6. Click Update

Step 4: Set Custom URL

Add a custom URL to your instance configuration to use instead of your ServiceNow-designated URL.

  1. Login as an admin

  2. Navigate to Custom URL > Customer URLs.

  3. Click New

  4. Fill in the appropriate fields:

    Domain Name - Fully qualified domain name (FQDN) of the custom URL.Note: For example, servicenow.acme.com is the FQDN of the https://servicenow.acme.com URL.

    Is Instance URL - Check box to enable this custom URL for all outbound URLs. Only one active custom URL can be the instance URL.

    To enable this setting for a custom URL, click 

    Set as Instance URL - on the URL record. Any previous custom URLs are then removed.

    Status - Status of the custom URL record. If the status is Active, the custom URL is provisioned and ready to use.

    Service Portal - Choose the service portal to redirect users when they access your instance using the custom URL.

  5. Click Submit

StEp 5: Check for errors

A custom URL should activate within six hours. Polling for custom URL job completion occurs every 30 minutes.

If your custom URL doesn’t work, refer to the ServiceNow documentation for Error Fixes

Sours: https://www.servicenowelite.com/blog//9/25/custom-url
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Servicenow Get Instance Url

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Frequently Asked Questions

How can i access an instance of servicenow?

Users can access an instance via web browser using each instance’s unique URL such as https://companyname.service-now.com. Each instance can run multiple applications side by side, so a single instance could potentially host an ITSM, HR, CSM, and Custom Apps all at the same base URL.

How do i create a custom url in servicenow?

Before you can associate a custom URL, you must own (or purchase) a URL through a domain provider. There are also specific configurations necessary before you can create and associate a custom URL on your instance. Set the CNAME with the provider - The CNAME record must be set as the ServiceNow instance URL.

How do i leave a waitlist in servicenow?

To leave the waitlist, click the Leave Waitlist link in the header. You will lose your place in the waitlist if you leave and rejoin. When an instance is assigned to you, the Your instance is ready! dialog supplies your instance URL and password. Click the Open Instance button to open the instance in a new browser tab.

Whats the role of a developer in servicenow?

The main role of a developer is to engineer an instance according to the client’s requirements.To create applications or work on scripts, a developer will need an instance in ServiceNow, which is nothing but a personal developer instance. Become a Servicenow Certified professional by learning this HKR Servicenow Training !

How do i sign in to my servicenow instance?

On the ServiceNow screen, in the left pane, click your instance URL. A new tab or window opens in your web browser. In a new web browser tab, sign in to your ServiceNow Instance.

How to create a saml instance in servicenow?

In the new dialog, select the “SAML ” option, then click the “Create” button. In “General Settings”, enter name of the application in the “App name” field, then click the “Next” button. In “Configure SAML” under “SAML Settings”, provide the ServiceNow instance URL below under “Single sign on URL” field.

Where to find single sign on url in servicenow?

In “Configure SAML” under “SAML Settings”, provide the ServiceNow instance URL below under “Single sign on URL” field. Uncheck “Use this for Recipient URL and Destination URL” and give the “Recipient URL” and “Destination URL” as below:

Where do i find the properties page in servicenow?

Properties pages are what you get when you click on a module under the ‘System Properties’ application in the left navigation of your ServiceNow instance. Properties pages are really just a URL that pulls together one or more System Property Categories into a single UI page to be viewed.

How to read data from servicenow rest api?

In next section we will configure Pagination to fetch many records. If you like to load data to SQL Server then Simply connect your JSON Source to OLEDB Destination and Create New Table > Click Mappings and Click OK By default ServiceNow API doesn’t return all records from your table.

When do i need to change my servicenow password?

Take note of your instance URL and admin password, and then select Open Instance to launch the ServiceNow instance. (Also note that the instance is reclaimed after 10 days of inactivity). On the first login, you’ll be prompted to change your password.

Sours: https://www.login-faq.com/servicenow-get-instance-url/

Servicenow Instance Url

Listing Results Servicenow Instance Url

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Update Your ServiceNow Incidents in RealTime with Twilio

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Installing Talkdesk for ServiceNow – Talkdesk Support

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ActivitySubscriptions API ServiceNow Developers

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2 hours agoServiceNow Store, you'll never need to start creating an application from scratch About Us The exclusive source for Now Certified enterprise workflow apps from ISV partners that complement and extend ServiceNow

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2 hours agoServiceNow Integration Configuration. ServiceNow integration allows you to use the Bright Pattern Agent Desktop application within your ServiceNow instance, providing direct access to the phone, live chat, SMS, and other configured messaging capabilities. Through integration, the Agent Desktop application is embedded in ServiceNow as an

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Integrating ServiceNow with Flex Twilio Blog

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ServiceNow CTI for Amazon Connect Home ~ VoiceFoundry

Just Now 3. In your ServiceNow instance, locate and click the ServiceNow CTI for Amazon Connect Settings menu option. a. Click New to add a single entry into this list as follows: i. VoiceFoundry API Key: Enter the key found in Step 1 of Authorization Setup (see above). ii. ServiceNow API Username: Enter the username entered in the Create

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ServiceNow xMatters

7 hours ago Click Test Authentication to send a request using the username and password to the ServiceNow instance you entered in the Base URL field. If the page displays a message that the authentication failed, check the Base URL you entered is correct, then check the credentials match the ServiceNow API user and that the user has the x_xma_xmatters

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ServiceNow App Marketplace

8 hours ago On the Zoom ServiceNow configuration page, paste your Client ID, Client Secret, your admin service now Username (this is the username you use to login), and your Instance URL in the appropriate fields. Copy the Redirect URL from the Zoom ServiceNow configuration page to your ServiceNow application’s redirect URL.

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Google Chrome Search — ServiceNow Elite

Just Now How to add a ServiceNow Search Engine. Open Google Chrome. Click the ellipsis in top right corner (three dots) Click Settings. Scroll down and go to Search → Manage search engines. Click the Add Button. Add field data. Examples are listed below. Click Save.

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Custom URL — ServiceNow Elite

7 hours ago Note: For example, servicenow.acme.com is the FQDN of the https://servicenow.acme.com URL. Is Instance URL - Check box to enable this custom URL for all outbound URLs. Only one active custom URL can be the instance URL. To enable this setting for a custom URL, click . Set as Instance URL - on the URL record. Any previous custom URLs are then

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ServiceNow Example How to Create REST API Requests

5 hours ago Click Submit; The new REST Message appears in the list; Click on the new REST API Message A Default GET method is created automatically Click the Default GET method Click the Delete button to delete this method (new methods will be created); Click New to create a new HTTP Method; Testing a REST Message. Using Variable Substitutions, REST methods can be tested to ensure that …

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6 hours ago 3.Then search for ServiceNow in the app template (or in the search box on the right side of the page). 4.Click on create. 5.Next, quickly configure the connector app values described below: Instance URI: The root URL of your ServiceNow instance without any additional path. An example is https://company.servicenow.com; Username:

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Consolidate your ServiceNow production instances

9 hours ago have ServiceNow instances, or one organization may be using ServiceNow while the other is using a different system. You’ll likely have a specific date by which your two companies are expected to be fully integrated, which will drive your overall consolidation timeline.

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Tutorial: Configure ServiceNow for automatic user

8 hours ago Identify your ServiceNow instance name. You can find the instance name in the URL that you use to access ServiceNow. In the following example, the instance name is dev Obtain credentials for an admin in ServiceNow. Go to the user profile in ServiceNow and verify that the user has the admin role.

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Shorten URL's : servicenow reddit

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7 hours ago Gate can be configured to create a new change request for every run of the pipeline or use an existing request.Inputs provided in the gate are used as properties for the new change request in ServiceNow, if applicable. Inputs for Gate:. ServiceNow connection: Connection to the ServiceNow instance used for change management.; Action: Gate on status of new change request or an existing …

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Just Now PagerDuty instance URL: In the list of Applications within your ServiceNow instance, If the user has their Business phone or Mobile phone fields populated in ServiceNow, these settings will also be automatically provisioned as Contact Methods and Notification Rules in PagerDuty.

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Just Now The Tenfold App for ServiceNow is installed from the ServiceNow app store into the customer instance. It adds not only the necessary roles and fields used by the Tenfold integration, but also the necessary tables and endpoints used. During installation, the customer will install the Tenfold App Tenfold for ServiceNow ITSM.

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Use custom alert actions for the Splunk Addon for ServiceNow

6 hours ago The #Transform map in ServiceNow is the mapping between the Splunk Integration Plugin and the ServiceNow Incident table. This mapping is active once you install the Splunk integration plugin onto the ServiceNow instance. Create an incident or event from a custom alert action. You can create an incident or event from a custom alert action.

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Frequently Asked Questions

How can I access an instance of ServiceNow?

These copies are known as ServiceNow instances. Users can access an instance via web browser using each instance’s unique URL such as https://companyname.service-now.com. Each instance can run multiple applications side by side, so a single instance could potentially host an ITSM, HR, CSM, and Custom Apps all at the same base URL.

What is the best way to connect multiple instances of a service now application?

If you elect instead to connect multiple instances through eBonding, see the ServiceNow Product Documentation for information on the ServiceNow eBonding spoke, as well as this lab available on our Developer Portal. 4 &#; ServiceNow, Inc. All rights reserved.

Do you need a custom URL for ServiceNow?

Custom URLs are not available for on-premise customers or developer instances. Also, the URL must be public-facing. More information in the ServiceNow Documentation Before you can associate a custom URL, you must own (or purchase) a URL through a domain provider.

What is the best way to find out if a service now instance has an admin role?

Identify your ServiceNow instance name. You can find the instance name in the URL that you use to access ServiceNow. In the following example, the instance name is dev Obtain credentials for an admin in ServiceNow. Go to the user profile in ServiceNow and verify that the user has the admin role.

Sours: https://www.webcontactus.com/servicenow-instance-url/

Url servicenow get instance

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As mentioned in the previous section, ServiceNow operates using a single tenant architecture meaning that each customer gets their own copy or multiple copies of ServiceNow in the cloud. These copies are known as ServiceNow instances. Users can access an instance via web browser using each instance’s unique URL such as .

Each instance can run multiple applications side by side, so a single instance could potentially host an ITSM, HR, CSM, and Custom Apps all at the same base URL. This allows ServiceNow to act as a single system of record for multiple business applications, enriching each application through the sharing of data. For example, the HR application could kick off an Employee Onboarding Workflow which in turn creates a series of Requests in the ITSM application for setting up the new employee’s computer.

The single tenant architecture also means that each instance is isolated from every other ServiceNow instance. Isolating instances allows organizations to keep their data and processes separate. Some organizations will use multiple instances to ensure processes with sensitive data are kept separate from more democratized processes.

Using Multiple Instances

A more common way that organizations use multiple instances is to separate different environments for development purposes, most commonly:

  • Development Instance (companynamedev.service-now.com)
  • Test Instance (companynametest.service-now.com)
  • Production Instance (companyname.service-now.com)

Or as they are more commonly called: dev, test, and prod. Notice in the sample URLs above, the dev and test instances are post-fixed with dev and test (companynamedev and companynametest). This is most often how you will see the instance URLs represented with the production containing only the company name or instance name.

Occasionally, you may come across organizations with only two or more than three instances and even encounter other identifiers such as QA, Staging, or Sandbox. Using multiple instances in this way allows developers to work in non-prod instances and promote development work using a standardized process. This ensures changes to the instance (like customizing forms or adding new code) can be thoroughly tested before promoting them into the prod environment.

An Example

The example ServiceNow environment shows two hypothetical ServiceNow customers: Dallas Dogfood Company and Dixie Rose Delivery Services. (I may have taken a couple family dog names and used them to invent fake company names). As you can see, each company has opted for three instances: dev, test, and prod.

In total, there are 6 ServiceNow instances. Each instance has a unique set of users who are authorized to use the instance, unique groups the users can be assigned to, and unique data stored in the other tables. A change in one instance has no impact on any of the other instances. If Dallas Dogfood makes a change in the dallasdogfooddev instance, it only affects dallasdogfooddev. It has no impact on test or prod and no impact on the Dixie Rose Delivery Services Instances.

In fact, even if the same usernames exist in each instance, they are not guaranteed to have the same password. The user could (and for security reasons most likely should) set a different password in every instance.

Each instance could also have different apps installed in them. Dixie Rose Delivery may be leveraging the CSM Field Services to conduct their deliveries while Dallas Dogfood may instead be using the ITSM and ITOM suite of applications to manage their automated plant. Additionally, Dixie Rose Delivery could be exploring the use of the ITBM Project Management application in the dixierosedev environment without actually deploying it to production.

Promoting and Cloning

As a final note on instances, it is helpful to note that once Dixie Rose Deliveries has evaluated they have multiple options for bringing their dev and production instances back into sync with one another.

First, they could chose to install the ITBM Project Management application in Production and promote up any changes they made in ServiceNow. You may hear this referred to as promoting Update Sets.

Alternatively, they could decide that ITBM is a poor fit for their organization and instead choose to clone the production instance over the dev instance. This in effect will make dev a carbon copy of prod, making it ready for further development and enhancement. If you choose to pursue a career in ServiceNow Administration, Implementation, or Development, you will become more familiar with these topics.

Now that we have learned what a ServiceNow instance is, the next step is to get our own ServiceNow instance to explore!

Sours: https://codecreative.io/guides/getting-started-on-servicenow/what-is-a-servicenow-instance/
How to Create an Servicenow Account and Developer Instance

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