Keeping the bad graphics aside Diablo 2 is one of the best games that was launched by Blizzard. Even though it is not a competitive game, it still keeps you interested in the game as you level up your character and max out different specialization. However, the players that have never played Diablo 2 before avoid starting the game because of the low resolution and graphics of the game.
Recently, users that have been playing the game for a long-time mentioned issues with the game where Diablo 2 won’t connect to Battle.net. Here are a few solutions to help your fix the connection issue with your game.
How to Fix Diablo 2 Can’t Connect To Battle.Net?
- Try Mobile Hotspot
If you’re having trouble connecting with battle.net then you should start by checking your internet to see if everything is working properly. If you’re in a situation where your internet is malfunctioning as a whole then try using a mobile hotspot with your PC and launching the game again. You can also try resetting the Wi-Fi router or using a cable to connect to your router if you’re using a wireless connection. If you’re lucky, the connection issue will be fixed at this point and you will be able to play the game.
Another reason why you can run into this error is by using VPN. Unfortunately, Blizzard doesn’t allow users to use a VPN to connect their game with the server. If players even attempt to log into the game with their VPNs activated, they will get banned from the game for 14 days. If you’re in a similar condition and had a VPN the first time you launched the game then chances are you’re also banned. The only this that you can do if you get banned is to wait out the ban timer which will last for 2 weeks. You can also appeal this by contacting the support team.
- Re-install Diablo
It can also be the case that it is your game that is causing the issue for you and not the Blizzard servers. To be sure, you will need to remove the game from your PC and then download it again. As long as you’re not banned this should help you fix the connection problem if your internet is working properly. Click on the game settings and then click uninstall to remove the game from the client. Then close the client and reboot your PC. Open up Blizzard client again and start downloading Diablo 2 and try to log into the game.
You can also try reinstalling the client as well if you’re still getting the same connection error in Diablo 2. Make sure that the firewall settings are not interfering with your network connection and your Blizzard client as well as Diablo 2 has proper permission to access the internet. If you’ve installed any new antivirus with web protection services then consider disabling them for a brief period. If that fixes your problem then you’ll need to configure your security programs to not interfere with your game permissions.
- Support Ticket
Ideally, you should be able to get the game working again after switching your network but if for some reason you’re still not able to connect to battle.net then chances are that the servers are down. Try waiting for a few hours and then try to log into the game again. If the same issues occur then consider reaching out to the members of the support team by reporting the issue on the support forums as well as sending a support ticket to Blizzard. That way you will be sure why exactly you’re not able to play Diablo 2.
If your account is on ban due to the VPN then the support team will inform you about the timer, and how much you’ll have to wait to play the game again. You can also appeal through the support ticket if you didn’t use the VPN on purpose. There is a chance that Blizzard will unban your account depending on your appeal and you will be able to play Diablo 2 without further issues. But chances are that you won’t have to reach out to the support team and everything will be fixed once you switch up the network.
I feel the issue is that people are having these restrictions placed without having done anything on that list. All I did was to open the game and try to go online and I got this issue myself. To answer the questions I’m sure you might have, here is the list and my answer to each reason:
Connection restrictions in Diablo II can be applied for behaviors such as:
- Attempting to use an invalid CD-key
-I copied it and pasted it right from my games list from my account, so I know it was the correct game key.
- Attempting to use a hacked or modified game client to log in to Battle.net
-I don’t hack my games. Ruins the spirit of the game for me. And I really don’t care about trying to learn how anyway.
- Using unauthorized third-party programs or addons
-Such as? All I do is play it from a regular Win 10 PC by clicking the shortcut or the .exe icon from my desktop or game folder in my program files (x86) directory anyway.
- Connecting to Battle.net using a business network, cloud hosting service, VPN, or Proxy
-I play from home, and don’t use a VPN, proxy, or cloud hosting service.
- Rapidly connecting and disconnecting from Battle.net
-If this is happening, wouldn’t it be an issue with the server connection more often than the player’s fault?
- Switching between accounts or characters too quickly
the base issue is that we can’t even get logged in to select a character.
- Leaving and joining games too quickly
-same as above
- Scrolling through skill selection too quickly using the mouse wheel
-same as above
- Repeatedly leaving an area and coming back to change shop or gambling items
-Why would you punish a player for wanting better gear? they have to grind for the gold anyway, so they should be able to try to find something of use for themselves. But also, same as above
- Repeatedly using a spell with no cast delay such as Amplify Damage or Glacial Spike
-So you punish players for a purpose built game mechanic? That lacks all logical reason. Also, same issue with not even getting to the character selection to play the game.
- Repeatedly using an incorrect password
-Same log in issue as above.
- Harassing other players
-there are a lot of these “same login issue” comments now.
- Advertising inappropriate website urls
-Just so many “Same login issue” comments
- Spamming text or chat commands such as /whisper or /whois
-Honestly too many “Same login issue” comments
- Connecting to Battle.net with more than 8 clients
-So, only 8 players per game? Fair enough. But this still requires is to log in online to actually play with those 8+ other people to make this count as a reason for restriction. A problem I’m sure you understand we have by now.
If I sound salty/cranky, it’s because I can’t even get to the part where I am logged in online, and the only answer I have seen from staff is “Sorry, you have a restriction on your account. Please wait it out.”
Please don’t misunderstand me here. I get that that may be the case, but the community is crying out about an issue that goes into the “Online game is broken, please fix it” realm, and are only being told they have to wait for no discernable reason because the restriction script thought they were wrong in their actions. Why is that being treated like it isn’t Blizzards problem or fault, when the entire issue is on your side of the fence? Or am I missing something entirely here? I’m not above being educated on how things work, so lay it on me. How do I, as a player of your game and end user of your product, fix it so I never get wrongfully temp banned, and still actually play the game and use the product? Online, if I had to say that specifically.
4 LikesSours: https://us.forums.blizzard.com/en/blizzard/t/diablo-2-battlenet-is-not-responding/7026
Updating to Catalina OS may not have been a good idea. Most people avoided it because Mojave ran better and skipped straight to Big Sur when it came out. Depending on the age of the machine, the latest and greatest OS is likely to be more of a detriment than an improvement. A lot of older machines are best kept at Mojave.
You try launching WoW from the game icon instead of the BattleNet launcher? WoW should launch from either application. If WoW launches, it’s the BattleNet launcher that is in need of reinstalling. In any case, reinstall the BattleNet launcher.
Uninstalling the Blizzard Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Reinstall after removing the app first. You shouldn’t need to mess with the game itself.
- Blizzard hasn’t had phone support for their games for over a decade. It’s either the ticket system, in which they point you to the documents I listed, live chat which is up for about an hour or two each day at times that vary with the wind, Customer Support forum (which is also a user to user forum like this one).
BattleNet app was recently updated (overhauled) so it has a lot of bugs of it’s own being worked out. This seems more likely an issue with something being broke when the OS was updated.
Here’s how to fix Battle.net launcher not opening in 6 steps
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- Blizzard's Battle.net launcher is the central hub for all Blizzard games but users have reported issues with the client not opening on Windows 10 machines.
- If Battle.net launcher is not opening on your PC, you won’t be able to play any of Blizzard’s games. This can be a major problem, but fortunately, there’s a way to fix this problem once and for all.
- We are constantly covering Battle.net news and we will provide fixes for the most common problems as they arise. To see them, head over to our dedicated Battle.net page and don't forget to bookmark the page!
- Our gaming hub is the place to be if you want to keep up to date on the latest news, reviews, guides and fixes for the hottest games of the moment.
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Blizzard’s Battle.net client is a sturdy and reliable piece of software. It’s there for ages and it’s the best indicator of a remarkable approach Blizzard takes when it comes to game distribution.
However, even the top-notch game launcher/desktop client runs into problems occasionally. Some users reported that Battle.net launcher won’t even start or crashes unexpectedly while initializing.
Since there’s a variety of possible culprits for this occurrence, we made sure to cover all of them. So, if Battle.net launcher won’t open after several tries, don’t worry — you’re at the right place. The enlisted solutions can be found below.
If Blizzard app won’t open, fix it with these solutions
- Run Battle.net launcher as admin
- Clear launcher’s cache
- Check the antivirus and firewall
- Disable background programs
- Enable the Secondary Logon service
- Reinstall the Battle.net launcher
1. Run Battle.net launcher as admin
- Navigate to C:Program Files (or Program Files x86)Battle.net.
- Right-click on the Battle.net Launcher.exe and open Properties.
- Choose the Compatibility tab.
- Check the ”Run this program as an administrator” box and confirm changes.
Sometimes Battle.net launcher isn’t opening because you lack administrative privileges. This is a relatively common problem with many applications, but fortunately, it can be easily solved as we’ve seen above.
Additionally, since the stuck mostly occurs while updating the client, we advise you to check your connection settings. Here are some steps you can take to troubleshoot the connection issues:
- Flush DNS.
- Press Windows key + R to summon the Run elevated command line.
- In the command line, type ipconfig /flushdns, and press Enter.
- Use a wired connection.
- Restart your router or modem.
- Reset router and/or modem to factory settings.
- Run Windows Internet Connection Troubleshooter.
Without the proper administrative permissions, Battle.net launcher won’t work as intended or won’t even start. So, what you’ll need to do is to grant it the administrative permission and make sure that it can connect freely to dedicated servers.
After performing all the steps from above, the issue should be resolved. In case the problem is still there, it means that your network connection is working properly, and you can move to the next solution.
Is Battle.net client crashing at startup? We have a fix for that also.
2. Clear launcher’s cache and delete Tools folder
Just like any other application, the Battle.net launcher stores a lot of secondary data responsible for its seamless processing and configuration.
Now, every given file can get corrupted or incomplete and thus the related program will fail. Sometimes you can repair those files, but, more times than not, you’ll need to delete them and let the application rebuild them from a scratch.
That’s just what you’ll need to do with the Battle.net launcher in order to address this issue.
Now, follow these steps to delete Cache and Tools folder in Program Data:
- Right-click on the Taskbar and open Task Manager.
- Kill these processes:
- Game process
- Agent.exe or Blizzard Update Agent.exe
- Blizzard Battle.net
- Close Task Manager and press Windows key + R to open the Run command line.
- In the command line, type C:ProgramData and press Enter.
- Find Battle.net folder and delete it.
- Start Battle.net again and look for changes.
3. Check the antivirus and firewall
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We already stressed the fact that the Battle.net launcher tends to fail to start if there’s no connection. But, most of the time the problem isn’t connection-related.
Sometimes the third-party antivirus or firewall are preventing the Battle.net launcher to reach the dedicated servers and update.
This isn’t exactly a rare occurrence so it’s well advised to either disable the antivirus or to create an exception (exclude the Battle.net folder). Either way, we don’t recommend to completely remove the antivirus due to obvious security risks.
Furthermore, there’s also a Windows Firewall as a possible reason for Battle.net’s inability to start. If you’re not sure how to allow the Battle.net launcher to communicate through Windows Firewall, follow the steps below:
- Type firewall in the Windows Search bar, and open Windows Firewall.
- Click on the Allow an app or feature through Windows Firewall in the left pane.
- Choose to Change settings.
- Click on the Allow another app button.
- Click on Browse and navigate to C:Program Files (or Program Files x86)Battle.net.
- Add Battle.net Launcher.exe and confirm changes.
After that, Battle.net launcher halt should be resolved. If that’s not the case, then, by all means, check the last two steps.
Battle.net launcher links break your browser: what to do
4. Disable background programs
Some background programs might prevent the Battle.net launcher to start. There’s a large variety of applications that can affect this desktop client, and it’s often stressed out by Blizzard support to try and disable them before everything else. Now, even though you’re aware of this, it can take a lot of time to individually disable programs and look for improvements.
So, the best way to find out is some other third-party program preventing the Battle.net launcher is to try the selective startup mode.
Here’s how to do it:
- In the Windows Search bar, type msconfig.msc and open System Configuration.
- Select the Selective startup.
- Uncheck the Load startup items box.
- Now, navigate to the Services tab.
- Check the Hide all Microsoft services box.
- Click on the Disable all and then OK to confirm changes.
- Finally, restart your PC and start the Blizzard again.
With this, you’ll at least be in the clear in regard to the negative impact of third-party programs. If the client starts — good, if not — move to additional steps.
5. Enable the Secondary Logon service
- Type services in the Search bar and open Services.
- Navigate to the Secondary Logon service, right-click on it, and open Properties.
- Change the Startup type to Automatic.
- Start the service and confirm changes.
- Restart your PC in order to apply changes.
Another rarely used service and another possible solution to your problem. Namely, Secondary Logon service is there to avoid multiple logon-logoff actions, so you can basically run a certain program with administrative permissions from the non-administrator account. And, for some peculiar reason, the Battle.net launcher heavily depends on this service so you’ll need to enable it.
6. Reinstall the Battle.net launcher
Finally, if all of the previous solutions were futile, the reinstallation is our last resort. A lot of users plagued by this problem tried to resolve it by reinstalling the desktop application right away. However, even though you remove the installation files from the Program Files folder, there are still files residing in the Program Data folder.
So, basically, everything stayed the same once the app is reinstalled. Therefore, in order to completely uninstall the Battle.net desktop app and resolve the problem, follow these instructions:
- In the Search bar, type control and open Control Panel.
- Choose Category view and open Uninstall a program.
- Uninstall a Battle.net desktop client from your PC.
- Now, press Windows key + R to open the Run dialog box.
- Type C:ProgramData in the command line and press Enter.
- Delete the Battle.net folder.
- Restart your PC.
- Download the Battle.net installer and follow the wizard to install it.
That should resolve your issues and you should be able to run the Battle.net launcher and its respective games without trouble. In case you’re still stuck with the problem, the only thing we can suggest is to reinstall the system. The whole procedure is explained in this article so make sure to check it out.
If you have questions regarding the Battle.net launcher or alternative solutions, feel free to tell us in the comments section below.
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Frequently Asked Questions
Responding battle net not
Laughs sincerely. - Yes, and it will not hit the buttons. He fights with the TV remote control. - But how can I contact you in advance. - Yes of course.Computer appears to be correctly configured but the device or resource is not responding Windows 10
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