Uber family profile 2020

Uber family profile 2020 DEFAULT

Uber Driver

Uber Driver app – the app for drivers.

Turn your spare time into money with the new Driver app – built in partnership with drivers to bring you the tools you need to succeed.

Help move people and things where they need to go. Drive whenever you want – no offices, no bosses. Wherever you want to go, we want you to enjoy the journey and the destination.

Sign up to drive in the Uber Driver app. We’ll guide you through the sign-up steps and notify you when you’re ready to drive.

A smarter way to make money
Keep track of how much you’re making after every trip, on the map itself.
Schedule driving around your life. Plan your days more easily with estimated times until your next request and a forecast of rider activity in your area over the next 24 hours.

The support you need
Take the fear out of your first trips – you’ll find out how to use the app when you first open it.
Get the help you need with an easy in-app tool to report issues or ask questions.

*This app typically uses 2 GB of data per month. Using navigation can decrease your phone’s battery life."

Sours: https://play.google.com/

1,

It is common in India that the person requesting the cab may not always be paying for it, or have the means to it. Like say your wife is going to the mall, and she does not own a card of her own, and doesn&#;t wish to use cash.

The current Uber app restricts sharing in terms of payments, and we are allowed to pay for ourselves only, and the same card cannot not be used across multiple Uber accounts.

The family profile feature is being piloted in a few locations in the US, and will get rolled out worldwide after its deemed success.

The family feature doesn&#;t necessarily mean that it is restricted to family members, but anybody who the Uber account holder wishes to add. The maximum number of family members/friends who can be added is restricted to

On the Uber app, go to settings -> add a family profile, and add all the contacts who you wish to associate as family.

family-profile-uber

After they are added, the people you have chosen can request rides from their own phone using the Family Profile as their payment method.

The person making the payment will receive the payment receipts.

switch-family-profile-uber

Sours: https://www.indiancritic.com//03/17/uber-introduces-family-profiles-you-can-pay-for-others-rides/
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Here’s how your Uber ride will change, starting May 18

Uber is rolling out a series of changes to its ride-hailing and on-demand food delivery apps, beginning Monday, as cities and states lift stay-at-home orders prompted by the COVID pandemic.

The changes, which includes an online checklist for all users, limits on the number of passengers in vehicles and a face mask verification feature for drivers, aims to stop the spread of COVID, the company said Wednesday.

&#;This is not a problem that can only be solved by the drivers or only can be solved by the riders, it is everyone&#;s responsibility,&#; said Sachin Kansal, senior director of product management at Uber, during a webinar Wednesday announcing the changes.

User policing lies at the heart of these new policies. Riders and drivers, as well as delivery workers and even restaurants that use Uber Eats, will have the power to report unsafe COVID behavior and give low ratings. For instance, a delivery worker can give feedback that a restaurant doesn&#;t have proper protocols in place, such as social distancing. Meanwhile, a restaurant can provide feedback if a delivery driver isn&#;t wearing a mask.

&#;These feedback loops between all the parties are extremely important for us to maintain safety,&#; Kansal said.

The new policies will remain for the next several months, according to Kansal, who added that &#;as the situation on the ground changes, we will evolve our policies as well.&#;

All Uber app users will now have to read and agree to an online checklist before picking up a rider or trying to hail a ride, according to the company. The online checklist requires riders and drivers to confirm that they have taken certain steps such as putting on a face mask and washing their hands to help stop the spread of COVID

uber covid changes

Image Credits: Uber

Uber will encourage drivers and riders to cancel trips — a move that in the past could result in a lower rating — if they don&#;t feel safe or the user is not wearing a face mask or cover. If drivers or riders give a low rating, they can now pick &#;no face cover or mask&#; along with the other traditional options such as &#;late for pickup,&#; &#;disrespectful&#; or &#;cleaniness.&#; If the user chooses the &#;no face cover&#; option in their review, the rider or driver will be sent a message informing them about the requirements of being on the Uber platform.

Kansal said Uber will take riders or drivers off the platform if they repeatedly violate these requirements.

Drivers will have to verify they&#;re wearing a mask before accepting trips, using Uber&#;s existing driver selfie technology. The app also features a video tutorial on how to wear a mask.

The selfie technology, which has been in use since , isn&#;t available on the rider app. Instead, riders will be policed by drivers. Riders are also asked to keep the window open, if possible.

For now, Uber isn&#;t adding shared rides, known as Uber Pool. The company has also put new restrictions on UberX and UberXL rides. Riders are no longer allowed to ride in the front seat, which Uber says will allow for more distance in the car. The change means UberX can have a maximum of three passengers in the vehicle.

Sours: https://techcrunch.com//05/13/heres-your-uber-ride-will-change-starting-may/

Uber

American vehicle for hire, freight, food delivery, courier, and parcel delivery company

For other uses, see Über and Uber (disambiguation).

An Uber driver in Bogotá, Colombia with the Uber app on a dashboard-mounted smartphone

Uber Technologies, Inc., commonly known as Uber, is an American technology company. Its services include ride-hailing, food delivery (Uber Eats and Postmates), package delivery, couriers, freight transportation, and, through a partnership with Lime, electric bicycle and motorized scooter rental. The company is based in San Francisco and has operations in over metropolitan areas worldwide.[3] It is one of the largest firms in the gig economy.

Uber is estimated to have over 93 million monthly active users worldwide.[6] In the United States, Uber has a 71% market share for ride-sharing[7] and a 22% market share for food delivery.[8] Uber has been so prominent in the sharing economy that changes in various industries as a result of Uber have been referred to as uberisation,[9][10][11] and many startups have described their offerings as "Uber for X".[12][13][14]

Like similar companies, Uber has been criticized for the treatment of drivers as independent contractors, disruption of taxicab businesses, and an increase in traffic congestion. The company has been criticized for various unethical practices and for ignoring local regulations.

Service overview[edit]

Depending on the location, Uber offers various levels of service at different prices including: UberX, a ride for up to four passengers, black luxury vehicles, newer or premium level vehicles, cars with leather seats, sport utility vehicles, minivans, vans, hatchbacks, electric cars, hybrid vehicles, motorcycles, auto rickshaws, actual taxicabs, lower-cost shared transport with other passengers going in the same general direction, child safety seats, guaranteed Spanish language-speaking drivers, additional assistance to senior citizens and passengers with a physical disability, wheelchair accessible vans, pet shipping, package delivery, car rental, and rental of Jumpelectric bicycles and motorized scooters via apartnership with Lime.[15][16][17][18]Service animals may accompany passengers as required by law. In the United States, Uber also has platforms whereby health professionals can order Uber services for patients[19] and whereby freight shippers can be matched with truckers.[20][21] Uber has offered limited boat transportation in certain locations at certain times of the year in partnership with local operators.[22][23][24][25]

Fares are determined by Uber and are quoted to the rider in advance but vary depending on the local supply and demand at time of the booking request using a dynamic pricing model.[26][27] Uber takes a 25% commission fee.[28][29]

History[edit]

Further information: Timeline of Uber

In , Uber was founded as Ubercab by Garrett Camp, a computer programmer and the co-founder of StumbleUpon, and Travis Kalanick, who sold his Red Swoosh startup for $19 million in [30]

After Camp and his friends spent $ hiring a private driver, he wanted to find a way to reduce the cost of direct transportation. He realized that sharing the cost with people could make it affordable, and his idea morphed into Uber. Kalanick joined Camp and gives him "full credit for the idea" of Uber.[31] The prototype was built by Camp and his friends, Oscar Salazar and Conrad Whelan, with Kalanick as the "mega advisor" to the company.[31]

In February , Ryan Graves became the first Uber employee. Graves started out as general manager and was named CEO shortly after the launch.[31] In December , Kalanick succeeded Graves as CEO.[31][32][33][34] Graves became chief operating officer (COO).[35] By , Graves owned million shares.[36]

Following a beta launch in May , Uber's services and mobile app officially launched in San Francisco in [32][37] Originally, the application only allowed users to hail a black luxury car and the price was times that of a taxi.[38][39] In , the company changed its name from UberCab to Uber after complaints from San Francisco taxicab operators.[40][41]

The company's early hires included a nuclear physicist, a computational neuroscientist, and a machinery expert who worked on predicting demand for private hire car drivers.[30][42] In April , Uber launched a service in Chicago where users were able to request a regular taxi or an Uber driver via its mobile app.[43][44]

In July , the company introduced UberX, a cheaper option that allowed people to use non-luxury vehicles, including their personal vehicles, subject to a background check, insurance, registration, and vehicle standards.[45][41] By early , the service was operating in 35 cities.[46][47][48]

In December , USA Today named Uber its tech company of the year.[49]

In August , Uber launched UberPOOL, a shared transport service in the San Francisco Bay Area.[50][51] The service soon launched in other cities worldwide.

In August , Uber launched Uber Eats, a food delivery service.[52][53]

Uber logo used from February until September

In August , facing tough competition, Uber sold its operations in China to DiDi in exchange for an 18% stake in DiDi.[54] DiDi agreed to invest $1 billion in Uber.[55] Uber had started operations in China in , under the name 优步 (Yōubù).[56]

In August , Dara Khosrowshahi, the former CEO of Expedia Group, replaced Kalanick as CEO.[57][58] In July , Uber received a five-star privacy rating from the Electronic Frontier Foundation,[59] but was harshly criticised by the group in September for a controversial policy of tracking customers' locations even after a ride ended, forcing the company to reverse its policy.[60]

In February , Uber combined its operations in Russia, Armenia, Azerbaijan, Belarus, Georgia and Kazakhstan with those of Yandex.Taxi and invested $ million in the venture.[61] In March , Uber merged its services in Southeast Asia with those of Grab in exchange for a % ownership stake in Grab.[62][63][64] Uber Rent, powered by Getaround, was a peer-to-peer carsharing service available to some users in San Francisco between May and November [65] In November , Uber became a gold member of the Linux Foundation.[66][67]

On May 10, , Uber became a public company via an initial public offering.[68] Following the IPO, Uber's shares dropped 11%, resulting in the biggest IPO first-day dollar loss in US history.[69] A month later both COO Barney Harford and CMO Rebecca Messina stepped down.[70][71] Uber posted a US$1 billion loss in the first quarter of , and a US$ billion loss of for the second quarter.[72][73]

In July , the marketing department was reduced by a third, with the layoff of people amidst continued losses.[74][75] Engineer hires were frozen.[76] In early September , Uber laid off an additional employees with coming from the engineering team and another from the product team.[77][78]

In January , Uber acquired Careem for $ billion.[79][80][81]

In the same month, Uber sold its Indian Uber Eats operations to Zomato, in exchange for % of Zomato.[82]

Also in January , Uber tested a feature that enabled drivers at the Santa Barbara, Sacramento, and Palm Springs airports to set fares based on a multiple of Uber's rates for UberX and UberXL trips.[83]

On May 5, , during the COVID pandemic, Uber announced plans to layoff 3, employees, around 14% of its workforce.[84]

On May 18, , 3, more job cuts and 45 office closures were announced.[85]

In June , Uber announced that it would manage the on-demand high-occupancy vehicle fleet for Marin Transit, a public bus agency in Marin County, California. This partnership is Uber's first SaaS partnership.[86]

In July , Uber in partnership with its majority-owned Cornershop, launched Uber grocery delivery service in Latin America, Canada, Miami, and Dallas.[87][88]

On December 1, , Uber acquired Postmates for $ billion.[89][90][91]

In early February , Uber announced the purchase of Boston-based alcohol delivery service Drizly for $ billion in cash and stock.[92]

Also in February , Uber announced it would partner with Walgreens pharmacies to offer free rides to stores and clinics offering COVID vaccines for those who live in underserved communities.[93]

Former operations[edit]

Self-driving cars[edit]

Advanced Technologies Group (Uber ATG) was developing self-driving cars. It was minority-owned by SoftBank Vision Fund, Toyota, and Denso.[94]

In early , the company hired approximately 50 people from the robotics department of Carnegie Mellon University.[95]

On September 14, , Uber launched its first self-driving car services to select customers in Pittsburgh, using a fleet of Ford Fusion cars. Each vehicle was equipped with 20 cameras, seven lasers, Global Positioning System, lidar, and radar equipment.[96][97]

On December 14, , Uber began operating self-driving Volvo XC90 SUVs in its hometown of San Francisco.[98] On December 21, , the California Department of Motor Vehicles revoked the registration of the vehicles Uber was using for the test and forced the program to cease operations in California.[99] Two months later, Uber moved the program to Arizona, where the cars were able to pick up passengers, although, as a safety precaution, two Uber engineers were always in the front seats of each vehicle.[] In March , an Uber self-driving car was hit and flipped on its side by another vehicle that failed to yield.[] In October , Uber started using only one test driver.[]

In November , Uber announced a non-binding plan to buy up to 24, Volvo XC90 SUV vehicles designed to accept autonomous technology, including a different type of steering and braking mechanism and sensors.[][]

In March , Uber paused self-driving vehicle testing after the death of Elaine Herzberg in Tempe, Arizona.[] According to police, the woman was struck by an Uber vehicle while attempting to cross the street, while the onboard engineer was watching videos.[] Uber settled with the victim's family.[] Local authorities disagreed as to whether or not the car or Herzberg was at fault.[] In December , after receiving local approval in Pittsburgh[][] and Toronto,[] Uber restarted testing, but only during daylight hours and at slower speeds. In March , Uber was found not criminally liable by Yavapai County Attorney's Office for Herzberg's death.[] The company changed its approach, inviting both Waymo and General Motors" Cruise self-driving vehicle unit to operate vehicles on Uber's ride-hailing network.[] In February , Uber regained its self-driving vehicle permit and announced plans to resume testing in San Francisco.[]

In early , Uber spent $20 million per month on research and development for autonomous vehicles;[] however, a source said that expenses on the autonomous vehicle program have been as high as $ million per quarter.[]

In January , Uber ATG was acquired by the self-driving startup Aurora Innovation for $4&#;billion and Uber invested $ million into Aurora, taking a 26% ownership stake.[][]

Autonomous trucks[edit]

After spending over $ million to develop autonomous trucks, Uber cancelled its self-driving truck program in July [20] Uber acquired Otto for $ million in [][] According to a February Waymo lawsuit, ex-Google employee Anthony Levandowski allegedly "downloaded GB of Waymo's highly confidential files and trade secrets, including blueprints, design files and testing documentation" before resigning to found Otto, which was purchased by Uber.[][] A ruling in May required Uber to return documents to Waymo.[] The trial began February 5, [] A settlement was announced on February 8, in which Uber gave Waymo $ million in Uber equity and agreed not to infringe on Waymo's intellectual property.[]

Air services[edit]

In October , in partnership with HeliFlight, Uber began offering a helicopter taxi service between Manhattan and John F. Kennedy International Airport.[] Operated by HeliFlite, Uber Copter offered 8-minute helicopter flights between Manhattan and John F. Kennedy International Airport for approximately $ per passenger.[]

Uber's Elevate division was developing UberAir, which would have provided short flights using VTOL aircraft.[] In December , Joby Aviation acquired Uber Elevate.[]

Uber Works[edit]

In October , Uber launched Uber Works to connect workers who wanted temporary jobs with businesses. The app was initially available only in Chicago and expanded to Miami in December [][] The service was shut down in May [85]

Criticism[edit]

See also: Sharing economy §&#;Criticism, and Temporary work §&#;Legal issues

Treatment of drivers[edit]

Classification as independent contractors[edit]

Unless otherwise required by law, drivers are generally independent contractors and not employees. This designation affects taxation, work hours, and overtime benefits. Lawsuits have been filed by drivers alleging that they are entitled to the rights and remedies of being considered "employees" under employment law.[] However, drivers do receive certain flexibilities that are not common among employees.[]

In O'Connor v. Uber Technologies, a lawsuit filed in the United States District Court for the Northern District of California on August 16, , Uber drivers pleaded that according to the California Labor Code they should be classified as employees and receive reimbursement of business expenses such as gas and vehicle maintenance costs. In March , Uber agreed to pay $20 million to settle the case.[]

On October 28, , in the case of Aslam v Uber BV, the Central London Employment tribunal ruled that Uber drivers are "workers", not self-employed, and are entitled to the minimum wage under the National Minimum Wage Act , paid holiday, and other entitlements.[] Two Uber drivers had brought the test case to the employment tribunal with the assistance of the GMB Union, on behalf of a group of drivers in London.[] Uber appealed to the Supreme Court of the United Kingdom; in February , the court ruled that drivers should be classified as workers and not self-employed.[] Uber drivers won the right to minimum wage, holiday pay, and protection from discrimination in the ruling. After losing three previous court cases, the company had appealed to the Supreme Court, arguing that its drivers were independent contractors.[]

In March , the Federal Department of Economic Affairs, Education and Research of Switzerland ruled that drivers should be classified as employees.[]

In April , the Supreme Court of California ruled in Dynamex Operations West, Inc. v. Superior Court that Dynamex, a delivery company, misclassified its delivery drivers as independent contractors rather than employees.[] This ultimately led to California passing Assembly Bill 5 (AB5) on September 11, , with a test to determine if a tasker must be classified as an employee and receive minimum wage protections and unemployment benefits. In December , Uber and Postmates sued California, claiming AB5 is unconstitutional.[] In , they spent tens of millions of dollars[][] campaigning in support of California's Proposition 22, which passed, granting them a special exception to Assembly Bill 5 by classifying their drivers as "independent contractors", exempting employers from providing benefits to certain drivers.[]

In November , the New Jersey Department of Labor and Workforce Development determined that drivers should be classified as employees and fined Uber $ million for overdue unemployment and disability insurance taxes.[]

In March , the UK Supreme Court ruled that Uber has to classify all of its drivers not as independent contractors but as workers, complete with the standard benefits. This includes minimum wage and holiday pay with other potential benefits depending on the contracts.[]

Compliance with minimum wage laws[edit]

In some jurisdictions, drivers are guaranteed a minimum wage, such as in New York City, where drivers must earn $/hour before expenses or $/hour after expenses. Analyses have shown that absent such laws, many drivers earn less than the stated minimum wage.[] A May report by the Economic Policy Institute found the average hourly wage for drivers to be $[] Reports of poor wages have been published in Profil,[]Trend,[] and The Guardian.[] A report claimed that only 4% of all Uber drivers were still working as such one year after starting, primarily due to low pay.[]

However, a study found that "drivers earn more than twice the surplus they would in less-flexible arrangements."[]

Safety concerns[edit]

Crimes have been committed by rideshare drivers[] as well as by individuals posing as rideshare drivers who lure unsuspecting passengers to their vehicles by placing an emblem on their car or by claiming to be a passenger's expected driver.[] The latter led to the murder of Samantha Josephson and the introduction of Sami’s Law. Lawsuits claim that rideshare companies did not take necessary measures to prevent sexual assault.[][] Rideshare companies have been fined by government agencies for violations in their background check processes.[][][] The Kalamazoo shootings in February , which left six people dead in Kalamazoo, Michigan, were committed by an Uber driver. Although Uber was criticized for its background check process, the driver did not have a criminal record, and the background check did not cause alarm.[]

In November , The Colorado Public Utilities Commission fined Uber $ million after discovering that 57 drivers in the state had violations in their background checks, including a conviction felon that received permission to drive for Uber by using an alias. The fine amount equaled $2, per day that an unqualified driver worked.[]

In September , Uber's application for a new license in London was rejected by Transport for London (TfL) because of the company's approach and past conduct showed a lack of corporate responsibility related to driver background checks, obtaining medical certificates and reporting serious criminal offences.[] In November , Transport for London announced it would not renew Uber's license to operate in London on the grounds that Uber had failed to adequately address issues with checks on drivers, insurance, and safety.[][][] Part of TfL's rationale for removing Uber's licence was evidence that Uber driver accounts had been used by unauthorized drivers.[][] In November , Transport for London did not renew Uber's license to operate due in part to the ability of people to fake identities and use other drivers' accounts, circumventing the background check process.[][][]

Because it increases the number of people riding in automobiles instead of safer forms of transportation, a study from the Becker Friedman Institute at the University of Chicago tied ridesharing to an increase in traffic fatalities, including pedestrian deaths.[][]

Ridesharing has also been criticized for encouraging or requiring phone use while driving. To accept a fare, drivers must tap their phone screen, usually within 15 seconds after receiving a notification, which is illegal in some jurisdictions since it could result in distracted driving.[]

Ridesharing vehicles in many cities routinely obstruct bicycle lanes while picking up or dropping off passengers, a practice that endangers cyclists.[][][]

It is unclear if rideshare vehicles are less or more safe than taxicabs. Major cities in the United States don't have much data on taxi-related incidents. However, in London, data from Transport for London shows that in , there were 21 Taxi and Private Hire journey-related sexual offences where a driver was charged, involving 17 individual drivers. More than half of the drivers involved, 11, were Uber drivers, one was a licensed taxi driver, one an unlicensed driver and the rest related to drivers affiliated with other private hire vehicle operators.[]

Dynamic pricing and price fixing allegations[edit]

Due to dynamic pricing models, prices for the same route may vary based on the supply and demand for rides at the time the ride is requested.[] When rides are in high demand in a certain area and there are not enough drivers in such area, fares increase to get more drivers to that area.[][] In some cases, this resulted in extreme surcharges during emergencies such as Hurricane Sandy,[] the Sydney hostage crisis,[] and the London Bridge attack.[]

In the United States, drivers do not have any control over the fares they charge; lawsuits allege that this is an illegal restraint on trade in violation of the Sherman Antitrust Act of [][]

Accessibility failures[edit]

Ridesharing has been criticized for providing inadequate accessibility measures for disabled people compared to the public transit it displaces.

In some areas, vehicle for hire companies are required by law to have a certain amount of wheelchair accessible vans (WAVs) in use. However, most drivers do not own a WAV, making it hard to comply with the laws.[]

While companies have strict requirements to transport service animals, drivers have been criticized for refusal to transport service animals, which, in the United States, is in violation of the Americans with Disabilities Act. In one case, this resulted in a lawsuit, which was referred to arbitration.[][] The case was eventually ruled in favor of the visually impaired passenger, Lisa Irving, with Uber ordered to pay her out $ million.[]

Bias against minority passengers[edit]

Complaints that passengers in certain demographic groups were discriminated against by drivers have prompted services like Uber and Lyft to remove identity information from advertised rides. However, once a ride is accepted, the driver gets the name and photo of the passenger, along with other information. A study in Washington, DC, found that compared to other passengers, drivers more frequently cancelled rides for African American passengers and LGBTQ and ally passengers (indicated by a rainbow flag), but cancelled at the same rate for women and men. The higher cancellation rate for African American passengers (only) was somewhat attenuated at peak times, when financial incentives were higher.[]

Antitrust and unfair competition allegations[edit]

Uber has been the subject of several antitrust investigations and lawsuits.

Uber faced significant antitrust and unfair competition lawsuits from taxi companies across the United States, with federal courts hearing cases in cities such as Boston,[]Houston,[] and Philadelphia.[] Taxi companies also sued cities for allowing Uber to operate a taxicab business without complying with the local taxi regulations.[] Courts sided with Uber in almost every case: “The only case to proceed to trial resulted in a verdict for Uber on plaintiffs’ unfair competition claims and claims under the state consumer protection statute.”[] That case did find, however, that Uber violated applicable local taxi regulations, although “Out of some 29 million Uber trips taken during the conduct period, citations issued to Uber drivers represented a relatively insignificant violation of the Taxi Rules.”[] One legal scholar summarized this taxi litigation as, that “In almost every case, on almost every claim, courts found that there is no legal claim for relief that medallion holders could have brought to vindicate the injury to their medallions.”[]

Uber has also faced allegations that it facilitates an illegal price-fixing scheme. Antitrust law generally holds that price-setting activities are permissible within business firms, but bars them beyond firm boundaries. Uber has argued that it does not provide services to consumers directly.[] Instead, the company argued that it only connects riders and drivers, sets service terms, and collects fares. When a consumer brought a class action alleging that "the Uber application allows third-party drivers to illegally fix prices,"[] Uber was able to force that lawsuit into arbitration.[]

Congestion[edit]

Several studies, including a study funded by Uber, have found that Uber rides and rides with similar services result in vehicles spending a large amount of time driving without a passenger, and those vehicles have a low average passenger occupancy rate which increases congestion.[][][] One study found that in Los Angeles and Seattle the passenger occupancy for Uber services is higher than that of taxi services, and concluded that Uber rides reduce congestion on the premise that they replace taxi rides.[] Later studies found that Uber rides are made in addition taxi rides, and replace walking, bike rides, and bus rides, in addition to the Uber vehicles having a low average occupancy rate, all of which increases congestion. This increase in congestion has led some cities to levy fees on Uber and similar services.[]

Controversies[edit]

Principled confrontation[edit]

While Uber was led by Travis Kalanick, the company had an aggressive strategy for dealing with obstacles, including regulators. In , Kalanick said "You have to have what I call principled confrontation."[] Uber's strategy was generally to commence operations in a city without regard for local regulations. If faced with regulatory opposition, Uber called for public support for its service and mounted a political campaign, supported by lobbyists, to change regulations.[][][][] For example, in June , Uber sent a notice to riders with the email address and phone number of a commissioner in Virginia who opposed the company and told riders to lobby the official, who received hundreds of complaints.[][] In November , CEO Dara Khosrowshahi proclaimed an end to the "win at all costs" strategy and implemented new values for the company, including "we do the right thing".[]Vice argued that Uber's response to California bill AB 5 in showed that "Uber's strategy to ignore or fight regulations remains the same as it's always been."[]

Attacks on competitors[edit]

Uber issued an apology on January 24, after documents were leaked claiming that Uber employees in New York City deliberately ordered rides from Gett, a competitor, only to cancel them later. The purpose of the fake orders was to waste drivers' time and delay service to legitimate customers.[]

Following Lyft's expansion into New York City in July , Uber, with the assistance of TargetCW, sent emails offering a "huge commission opportunity" to several contractors based on the "personal hustle" of the participants. Those who responded to the solicitation were offered a meeting with Uber marketing managers who attempted to create a "street team" to gather intelligence about Lyft's launch plans and recruit their drivers. Recruits were given two Uber-branded iPhones (one a backup in case the person was identified by Lyft) and a series of valid credit card numbers to create dummy Lyft accounts. Participants were required to sign non-disclosure agreements.[][]

In August , Lyft reported that Uber employees had ordered and canceled approximately 5, Lyft rides since October , and that it had found links to Uber recruiters by cross-referencing the phone numbers involved. The report identified one Lyft passenger who canceled rides from May 26 to June 10, , and who was identified as an Uber recruiter by seven different Lyft drivers. Uber did not apologize, but suggested that the recruitment attempts were independent parties trying to make money.[][]

Misleading drivers[edit]

In January , Uber agreed to pay $20 million to the US government to resolve accusations by the Federal Trade Commission of having misled drivers about potential earnings.[][][]

Alleged short-changing of drivers[edit]

In , a class action lawsuit was filed on behalf of thousands of Uber drivers, alleging that Uber’s “upfront prices” policy did not provide drivers with the 80% of fares they were entitled to.[]

In May , after the New York Taxi Workers Alliance (NYTWA) filed a class-action lawsuit in federal court in New York, Uber admitted to underpaying New York City drivers tens of millions of dollars over years by calculating driver commissions on a net amount. Uber agreed to pay the amounts owed plus interest.[]

Operating during a taxi strike[edit]

In late January , Uber was targeted by GrabYourWallet for collecting fares during a New York City taxi strike in protest of Executive Order [] Uber removed surge pricing from JFK airport, where refugees had been detained upon entry. Uber was targeted because Kalanick had joined the administration's Economic Advisory Council.[] A social media campaign known as #DeleteUber formed in protest, leading approximately , users to delete the app.[] Statements were later e-mailed to former users who had deleted their accounts, asserting that the company would assist refugees, and that Kalanick's membership was not an endorsement of the administration.[] On February 2, , Kalanick resigned from the council.[]

Evasion of law enforcement operations[edit]

Greyball[edit]

Starting in , Uber used its Greyball software to avoid giving rides to certain individuals. By showing "ghost cars" driven by fake drivers to the targeted individuals in the Uber mobile app, and by giving real drivers a means to cancel rides requested by those individuals, Uber was able to avoid giving rides to known law enforcement officers in areas where its service was illegal. A New York Times report on March 3, , made public Uber's use of Greyball, describing it as a way to evade city code enforcement officials in Portland, Oregon, Australia, South Korea, and China.[] At first, in response to the report, Uber stated that Greyball was designed to deny rides to users who violate Uber's terms of service, including those involved in sting operations.[][] According to Uber, Greyball can "hide the standard city app view for individual riders, enabling Uber to show that same rider a different version". Uber reportedly used Greyball to identify government officials by noting whether a user frequently opens the app near government offices, using users' social media profiles to identify law enforcement personnel, and noticing credit cards associated with the Uber account.[]

On March 6, , the City of Portland, Oregon announced an investigation into whether Uber had obstructed the enforcement of city regulations.[] The investigation by the Portland Bureau of Transportation (PBOT) found that: "Uber used Greyball software to intentionally evade PBOT's officers from December 5 to December 19, and deny 29 separate ride requests by PBOT enforcement officers."[] Following the release of the audit, Portland's commissioner of police suggested that the city subpoena Uber to force the company to turn over information on how Uber used software to evade regulatory officials.[] On March 8, , Uber admitted that it had used Greyball to thwart government regulators and pledged to stop using the service for that purpose.[][] In May , the United States Department of Justice opened a criminal investigation into Uber's use of Greyball to avoid local law enforcement operations.[]

Ripley[edit]

After a police raid on Uber's Brussels office, a January report by Bloomberg News stated that "Uber routinely used Ripley to thwart police raids in foreign countries."[] It offered a "panic button" system, initially called "unexpected visitor protocol", then "Ripley". It locked, powered off and changed passwords on staff computers when raided. Uber allegedly used this button at least 24 times, from spring until late [][]

Sexual harassment allegations and management shakeup ()[edit]

On February 20, , former Uber engineer Susan Fowler stated that she was subjected to sexual harassment by a manager and subsequently threatened with termination by another manager if she continued to report the incident. Kalanick was alleged to have been aware of the complaint.[][][][]

Uber hired former attorney general Eric Holder to investigate the claims and Arianna Huffington, a member of Uber's board of directors, also oversaw the investigation.[][][]

On February 27, , Amit Singhal, Uber's Senior Vice President of Engineering, was forced to resign after he failed to disclose a sexual harassment claim against him that occurred while he served as Vice President of Google Search.[][][][][]

In June , Uber fired over 20 employees as a result of the investigation.[][] Kalanick took an indefinite leave of absence. Under pressure from investors, he resigned as CEO a week later.[][][][]

In , Kalanick resigned from the board of directors of the company and sold his shares.[]

Scandals and departure of Emil Michael[edit]

At a private dinner in November , senior vice president Emil Michael suggested that Uber hire a team of opposition researchers and journalists, with a million-dollar budget, to "dig up dirt" on the personal lives and backgrounds of media figures who reported negatively about Uber.[] Specifically, he targeted Sarah Lacy, editor of PandoDaily, who, in an article published in October , accused Uber of sexism and misogyny in its advertising.[][][] Michael issued a public apology[] and apologized to Lacy in a personal email, claiming that Uber would never actually undertake the plan.[][] After additional scandals involving Michael, including an escort-karaoke bar scandal in Seoul and the questioning of the medical records of a rape victim in India, he left the company in June when Kalanick, who reportedly was protecting Michael, resigned.[]

Settlement with victims[edit]

In August , Uber agreed to pay a total of $7 million to workers to settle claims of gender discrimination, harassment, and hostile work environment.[]

God view and privacy concerns[edit]

On November 19, , then U.S. SenatorAl Franken, Chairman of the United States Senate Judiciary Subcommittee on Privacy, Technology and the Law, sent a letter to Kalanick regarding privacy.[][][] Concerns were raised about internal misuse of the company's data, in particular, the ability of Uber staff to track the movements of its customers, known as "God View". In , a venture capitalist disclosed that Uber staff members were using the function to track journalists and politicians as well as using the feature recreationally. Staff members viewed being tracked by Uber as a positive reflection on the subject's character.[] An Uber job interviewee said that he was given unrestricted access to Uber's customer tracking function as part of the interview process.[]

Delayed disclosure of data breaches[edit]

On February 27, , Uber admitted that it had suffered a data breach more than nine months prior. Names and license plate information from approximately 50, drivers were inadvertently disclosed.[] Uber discovered this leak in September , but waited more than five months to notify the affected individuals.[]

An announcement in November revealed that in , a separate data breach had disclosed the personal information of , drivers and 57 million customers. This data included names, email addresses, phone numbers, and drivers' license information. Hackers used employees' usernames and passwords that had been compromised in previous breaches (a "credential stuffing" method) to gain access to a private GitHub repository used by Uber's developers. The hackers located credentials for the company's Amazon Web Services datastore in the repository files, and were able to obtain access to the account records of users and drivers, as well as other data contained in over Amazon S3 buckets. Uber paid a $, ransom to the hackers on the promise they would delete the stolen data.[][] Uber was subsequently criticized for concealing this data breach.[] Khosrowshahi publicly apologized.[][] In September , in the largest multi-state settlement of a data breach, Uber paid $ million to the Federal Trade Commission, admitted that its claim that internal access to consumers' personal information was closely monitored on an ongoing basis was false, and stated that it had failed to live up to its promise to provide reasonable security for consumer data.[][][] Also in November , Uber's British divisions were fined £, (reduced to £,) by the Information Commissioner's Office.[]

In , the US Department of Justice announced criminal charges against former Chief Security Officer Joe Sullivan for obstruction of justice. The criminal complaint said Sullivan arranged, with Kalanick's knowledge, to pay a ransom for the breach as a "bug bounty" to conceal its true nature, and for the hackers to falsify non-disclosure agreements to say they had not obtained any data.[]

Use of offshore companies to minimize tax liability[edit]

In November , the Paradise Papers, a set of confidential electronic documents relating to offshore investment, revealed that Uber is one of many corporations that used an offshore company to minimize taxes.[][]

Discrimination against a blind customer[edit]

In April , an arbitrator ruled against Uber in a case involving Lisa Irving, a blind American customer with a guide dog who was denied rides on 14 separate occasions. Uber was ordered to pay US$ million, reflecting $, in damages and more than $, in attorney fees and court costs.[]

Court of Amsterdam case on 'robo-firings'[edit]

In April , the court of Amsterdam ruled that Uber has to reinstate six drivers that were allegedly terminated based solely on algorithms and pay them a compensation fee. The practice of firing employees via automated means is against Article 22 of GDPR, which relates to automated decisions causing "legal or significant impact". Uber challenged the ruling, claiming it was not aware of the case and that the judgement was brought by default without the company ever being notified. A court representative said the decision would be upheld and the case is now closed.[]

Use of Racially Biased Technology[edit]

On 5 October Uber was sued in London over the discriminatory use of facial recognition technology. The suit alleges Uber’s facial recognition system discriminates against people of color.[]

Data[edit]

Customer service[edit]

Economist John A. List analyzed company data to explore the effect of customer problems and company response on future customer orders. For example, Uber's algorithms might inform the rider that a trip will take 9 minutes, while it actually takes 23 minutes. The analysis found that people with a bad experience later spent up to 10% less with Uber. List then observed how different company responses to the experience affected future use. Options include a "sincere apology", an admission that the company had failed, a commitment to "ensure that this will not happen again" and a discount on their next ride. Apology was ineffective in retaining customers. A US$5 discount voucher did reduce losses. Repeated bad experiences followed by apologies further alienated customers.[]

Male vs. female driver earnings[edit]

Data analysis found that male drivers earn about 7% more than women; men were found to drive on average % faster, enabling them to serve more customers. Women passengers gave tips averaging 4%, while men gave 5%; but women drivers received more tips—so long as they were below 65 years of age.[]

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Sours: https://en.wikipedia.org/wiki/Uber

Family 2020 uber profile

How to Set Up Family Profiles in Your Uber Account

Uber Family Profiles
Uber has several features flying under the radar. The Uber Family Profile is one of those features. This feature helps cut down on the hassle and allows you and up to four other family members to ride using the same payment method.

What is a family profile? 

A family profile allows people to share and ride under the same payment method. It also allows everyone on the family profile to track the person’s ride and see their estimated arrival time.

How do I set up an Uber Family Profile? 

Setting up a family profile is easy. Open the Uber app and tap on "Settings". Scroll down and tap on "Family" then on "Set up your Family". You can even edit the name "Family" to match your last name if you wish. Tap "Invite Member" and enter their phone number before selecting "Send Invite". The people you have chosen will receive an invite to join your family profile. They are now able to choose to bill their rides to your payment method.

Can I delete a member on my Family Profile or delete the profile all together? 

Yes you can. In the Family section of the app you will be able to delete the entire profile or an individual member at any time.

Is UberFAMILY different from Uber Family Profile? 

Yes. UberFAMILY is now known as Uber Car Seat; these profiles allow riders to request UberX vehicles with a car seat to make it easier to travel with an infant or small child. The cost for an Uber Car Seat is the same as an UberX plus $10 surcharge for the use of the carseat.

Can people under the age of 18 ride alone? 

Uber used to allow minors to ride without an adult present, but that is no longer allowed. Any person under the age of majority must be riding with someone over the age of majority.  

Are the people on the Uber Family Profile able to access my payment information? 

No. The riders on you Uber Family Profile will be able to bill their rides to your payment method, but they are not able to access your payment or credit card information in anyway.

Are there vehicle limitations? 

Uber Family Profiles do not have any vehicle limitations, so riders on the profile can request a ride form any type of vehicle. 


Do you use Uber Family Profiles with your family or friends? Tell us your experiences on our community forum!

Sours: https://ride.guru/content/newsroom/how-to-set-up-family-profiles-in-your-uber-account
How to set up family profile in Uber iPhone or iOS app - Add family members and pay for them

What is Uber Family Profiles?

Uber riders have often requested a simple feature be added to Uber’s existing App — the ability to easily pay for friends and family.

In response to demands for a ‘family-style’ payment option, Uber recently announced Family Profiles, a feature that allows up to ten passengers to share ONE unified payment account.

How to Set Up Uber Family Profiles: 

To use Family Profiles, it’s important to note that Family Profiles specifies that there are two ‘parties’:

  1. Family Profile ORGANIZER
  2. Family Profile RIDER.

What is the role of the ORGANIZER?

The ORGANIZER is in charge of billing & setting up the &#;family network&#;.

Organizers must follow these simple steps (below) to add a Family Profile Network to their Uber Account:

  • Make sure you have an up-to-date version of the Uber App (if you don’t, download or update  the latest version of the Uber app).
  • On the Uber App, select Menu and navigate to ‘Settings’.
  • Scroll down, until you reach “Add a Family Profile”
  • Select the contacts you would like to add.

When a contact accepts your invitation, they are free to begin requesting rides from their own smartphone (specifying ‘Family Profile’ as their preferred payment method).

The cost of a trip will be billed to ‘Family Profile’ — the trip’s Organizer (i.e., the individual being charged) will automatically receive an emailed receipt for each ‘Family Profile’ trip.

AddProfile_Compressed

Who are the RIDERS?

&#;Riders&#; are the individuals within the Family Profile Account.

To add themselves as RIDERS to a Family Profile Network, users must follow these steps below:

  • Open up the inbound email invitation (sent from an Organizer), which invites riders to join & use Family Profiles in their Uber Account.
  • Click ‘Accept’.
  • Select ‘Family Profile’ as default payment method.
  • Once Family Profile is selected, simply request a ride — and await your vehicle.
  • The Organizer will receive a notification of your trip & associated bill to their email.

SwitchProfile_compressed

Where is Family Profiles Available?

Family Profiles is currently available to all Uber users within the United States.

&#;

New Riders – Get your first ride free by signing up to ride with Uber or Lyft!

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Sours: http://www.alvia.com/uber-family-profiles-feature/

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The Story of Uber

Uber Technologies Inc.'s (UBER) explosive growth and constant controversy make it one of the most fascinating companies to emerge over the past decade. The global ride-sharing application, founded in , disrupted modern transportation as we know it and at one point grew to become the highest-valued private startup company in the world.

Ten years after its founding, Uber went public on May 9, Though the road has been bumpy, Uber remains a major company in the ride-sharing space. In its most recent quarterly earnings release, for Q2 fiscal year (FY) , Uber reported a net income of $ billion, $ billion in revenue, and billion trips on its platform.

Key Takeaways

  • The world's largest ride-sharing company, Uber Technologies, was founded in and quickly grew to become the world's most valuable startup.
  • Uber’s disruptive technology, explosive growth, and constant involvement in controversy make it one of the most fascinating companies to emerge in recent years.
  • Uber's IPO was one of the most highly anticipated of the year, and the company was valued as high as $ billion by Wall Street investors. The company went public on May 9, , but fell flat: Uber made history with the biggest first-day dollar loss in U.S. history.
  • Since then, Uber has worked on becoming profitable and has completed some high-profile acquisitions of companies including JUMP, Postmates, and Drizly, as well as a partnership deal with Lime. It also sold its highly anticipated self-driving car division in
  • In , Uber's corporate culture was outed for being highly hostile, sexist, and offensive, resulting in a company-wide investigation. CEO Travis Kalanick was forced to resign, along with more than 20 employees.

Uber History: Paris and Rapid Growth

Uber’s story began in Paris in Two friends, Travis Kalanick and Garrett Camp, were attending LeWeb, an annual tech conference The Economist describes as “where revolutionaries gather to plot the future." In , both men had sold startups they co-founded for large sums. Kalanick sold Red Swoosh to Akamai Technologies for $19 million while Camp sold StumbleUpon to eBay (EBAY) for $75 million.

The concept for Uber was born one winter night during the conference when the pair was unable to get a cab. Uber was founded on a single idea: "What if you could request a ride from your phone?" Initially, the idea was for a timeshare limo service that could be ordered via an app. After the conference, the entrepreneurs went their separate ways. However, when Camp returned to San Francisco, he continued to be fixated on the idea and bought the domain name UberCab.com.

UberCab: The Beginning

In , Camp was still CEO of StumbleUpon, but he began working on a prototype for UberCab as a side project. By summer of that year, Camp had persuaded Kalanick to join as UberCab’s "chief incubator." The service was tested in New York in early using only three cars, and the official launch took place in San Francisco in May. 

Ryan Graves, who was Uber's general manager and an important figure in the early stages of the company, became CEO of Uber in early In December , Kalanick took over as CEO, while Graves took on the title of general manager and senior vice president of Global Operations.

The ease and simplicity of ordering a car fueled the app’s rising popularity. With the tap of a button, a ride could be ordered, a GPS identified the location, and the cost was automatically charged to the card on the user account. The San Francisco-based startup quickly became one of the hottest companies and grew quickly. The first Uber ride was requested in and less than two years later, in , Uber had already launched internationally in Paris, where the idea for it first took root.

Uber's Valuation: Funding Rounds

First five years: to

After starting in and launching its first ride in , the company received its first major funding, a $ million round led by First Round Capital. was a crucial year for Uber’s growth. Early in the year, the company raised an $11 million Series A funding round led by Benchmark, and it went on to expand to New York, Seattle, Boston, Chicago, and Washington D.C., as well as abroad in Paris.

In December at the LeWeb conference, Kalanick announced that Uber raised $37 million in Series B funding from Menlo Ventures, Jeff Bezos, and Goldman Sachs. In , the company broadened its offering by launching UberX, which provided a less expensive hybrid car as an alternative to black car service.

Additional funding and setbacks: to present

In July , Uber became the most valuable startup in the world, valued at $51 billion after its funding rounds. In June , Uber then raised a further $ billion from Saudi Arabia's sovereign wealth fund.

With Uber's rapid growth came many controversies. In April , Uber opened up about its finances for the first time to Bloomberg and reported a global loss of $ billion for This included losses from its China business, which it sold in the summer of —without it, net adjusted losses were $ billion.

By the following year, the firm's valuation had been knocked down from a lofty $68 billion to $48 billion. In , Japanese conglomerate SoftBank Group, along with a group of investors including Dragoneer Investment Group, successfully bid for 20% of Uber's stock at this lower valuation, a 30% discount on the last valuation figure. The deal reportedly gave SoftBank 15% in the ride-share company while Uber got a powerful ally in Asia that could help turn the tide for the company after a few very public missteps. The remaining shares reportedly went to other investors in the group.

This period was also marked by other challenges, including the fatal crash of a self-driving vehicle from Uber's fleet. Additionally, on Aug. 8, , New York City Council voted to put a pause on new licenses issued to ride-hailing services such as Uber and Lyft.

Uber IPO: Disappointing Feat

Uber's IPO made history as the biggest first-day dollar loss in IPO history in the United States. At one point, Uber was valued at $ billion by Wall Street analysts, which would have made it the largest company ever to debut on the stock market. After its IPO, it was only valued at about $69 billion—just over half of its high-hopes IPO.

Uber Culture Controversy: Kalanick Out, Khosrowshahi In

was a rough year for Uber. The troubles began in February when a former female Uber engineer outed the company for its sexist culture in a 3,word blog post. It was alleged that Uber's corporate culture was highly hostile, sexist, and quite offensive to most people.

The post quickly went viral and a number of high-level employees were let go or resigned for reasons relating to the allegations in the following months. Following the blog post, the board called for an internal investigation, which became known as the "Holder Investigation" (it was lead by former Attorney General Eric Holder). The investigation resulted in 47 recommendations intended to improve the culture and work environment, and according to Uber, the firing of more than 20 staff members.

In the following months, scandals seemed to haunt both the company and its CEO. Letters were released to the press which confirmed that sexist attitudes came from the top down—including from Kalanick himself. Kalanick was also caught on video arguing with an Uber driver about lowering fares, which did notstrengthen his image in the public eye. 

On June 21, , Kalanick resigned after a shareholder revolt. After a little more than two months, it was announced that Dara Khosrowshahi—then-CEO of Expedia (EXPE)—would take over. Khosrowshahi came to New York in with his parents to escape the Iranian revolution. He started his career in finance at an investment bank and eventually became the CFO of IAC/InterActiveCorp (IAC), a position he held for seven years before becoming the CEO of Expedia.

As of Sept. 3, , Dara Khosrowshahi remains the CEO of Uber.

Uber's History of Legal and Policy Challenges

During its expansion, Uber has met fierce resistance from the taxi industry and government regulators. As part of its strategy to mitigate the opposition, the company hired David Plouffe, a high-profile political and corporate strategist who worked on Obama's  presidential campaign. Here, we chronicle some high-profile moments of Uber's challenges.

Surge pricing backlash

Uber uses an automated algorithm to increase prices based on supply and demand in the market. On New Year's Eve , prices soared to as much as seven times standard rates, fueling negative feedback from users. Surge pricing triggered outrage again during a snowstorm in New York in December More recently, Uber committed to capping surge pricing during several blizzards in New York City.

In , taxi drivers in London, Berlin, Paris, and Madrid staged a large-scale protest against Uber. Taxi companies have claimed that because Uber avoids their expensive license fees and bypasses local laws, it creates unfair competition. The case was heard by Europe's top court in November  Uber lost its license to operate in London, where the company had 40, registered drivers in September On June 26, , a London judge overturned the ban, effectively allowing Uber to operate under a month license along with conditions. In September , Uber was granted a new license to operate in London. The current license lasts for 18 months and is conditional on Uber providing periodic safety reports.

Fair pay and driver benefits

In New York, it became known that Uber had mistakenly charged drivers commission based on pretax earnings as opposed to after-tax earnings—at a cost of tens of millions of dollars to New York drivers. The company said it was an accounting error, and that it was committed to paying its drivers back in full as quickly as possible.

The issue does raise questions about the fairness of who ends up paying the taxes. Driver advocacy groups have argued for some time that Uber is avoiding a tax at the expense of its drivers, something The New York Times found evidence to support. The paper estimated it could have cost drivers hundreds of millions of dollars.

On June 13, , a New York judge ruled that Uber drivers should be considered employees as opposed to independent contractors at least in certain cases. This decision opens up for drivers to receive employee benefits, which would likely have a significant impact on the bottom line. Later, restrictions on licenses by the New York City Council were introduced, which represented a blow for Uber and meant a pause on any new licenses for the ride-sharing service in the city for a month period.

Meanwhile, California passed Proposition 22 during its November election, allowing companies like Uber to classify their workers as independent contractors in the gig economy, and not as full-time employees. The Uber-backed ballot measure is now the costliest in California history, with over $ million spent in campaigning for it.

On Aug. 20, , Alameda County Superior Court Judge Frank Roesch ruled that two sections of Proposition 22 were unconstitutional and that the measure as a whole was unenforceable. However, it remains in effect while its proponents appeal his ruling.

Settlement on claims of discrimination, harassment, and hostile work environment

In , Uber paid approximately $7 million to more than current and former employees to settle a lawsuit alleging gender discrimination, harassment, and a hostile work environment. The lawsuit claimed that Uber used a discriminatory ranking system that undervalued female employees and employees of color.

Discrimination against a blind customer

An arbitrator ordered Uber in April to pay $ million to Lisa Irving, a blind customer. The arbitrator ruled that Uber's drivers had discriminated against Irving by denying her rides or verbally abusing her more than a dozen times. Uber had argued that it was not responsible for the drivers' actions because of their independent contractor status.

Uber vs. Lyft Competition

Competition has been ferocious between Uber and its closest rival, Lyft. In , both Uber and Lyft claimed that drivers and employees engaged in sabotage by regularly hailing and canceling rides on each other’s services. Kalanick also openly admitted to trying to undermine Lyft’s fundraising efforts in a Vanity Fair article.

Uber's Acquisitions and Business Units

Uber Eats, UberPool, and credit card

Uber has a merchant delivery program for food deliveries called Uber Eats. Uber also offers UberPool, which allows drivers to pick up multiple riders on one scheduled ride, making it a cheaper option compared to UberX and Uber Black. In , the company, in partnership with Barclays, also rolled out a co-branded rewards credit card in the U.S.

Lime

On July 9, , Uber announced it would be investing in the electric scooter rental company, Lime, in collaboration with Alphabet Inc.'s GV (GOOG). Lime's lightweight scooters are available for rent all over a number of major cities, and customers leave them on the sidewalk for the next rider, making for a convenient and clean-energy-based business model.

The deal is part of a $ million investment round, and the business is valued at $ billion. Uber plans to promote Lime through its app and brand its own logo on the scooters. Uber made similar efforts with bike-share startup JUMP before acquiring the business for reportedly close to $ million in April

Postmates

Another high-profile acquisition occurred in July , when Uber announced that it was acquiring food delivery app Postmates for $ billion in an all-stock deal. As the food delivery business continued to grow, the acquisition (along with the creation of Uber Eats) was a strategic one in order to offset losses from the ride-sharing portion of the business, which has been struggling, especially during the pandemic. After the Postmates acquisition, Uber's stock hit an all-time high.

Uber self-driving cars

Like Google, Apple Inc. (AAPL), and Tesla Inc. (TSLA), Uber is also a front-runner in the future of driverless cars. However, the road has been bumpy, starting with Alphabet Inc.'s Waymo suing Uber in for theft of its self-driving technology, which occurred the same year as the ouster of Uber's founder and CEO at the time.

Uber hit perhaps its worst snag yet in March , when a self-driving car fatally struck a pedestrian, causing the company to temporarily suspend all testing. In May , Uber announced that it would halt its Arizona testing program and go elsewhere. In July , Uber's self-driving cars made their return in Pittsburgh, but business lagged.

In December , it was announced that Uber would sell its autonomous vehicle business to Aurora, a startup in San Francisco that was started by the former head engineer of Waymo. Uber had invested more than $1 billion in the business at the time of the sale.

The Bottom Line

Uber is one of the most closely followed companies in the world, once going down in history as once the world's most valuable startup and disrupting the modern ride-sharing and transportation industry as we know it. Though the COVID pandemic has thrown a wrench into Uber's plans to become profitable, marking large losses in its ride-hailing business, the company's strategic investments in its food delivery arm Uber Eats as well as its recent California Proposition 22 win bode well for the company. Perhaps soon, time will tell if Khosrowshahi can lift Uber's valuation to its originally projected $ billion.

Sours: https://www.investopedia.com/articles/personal-finance//story-uber.asp


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