Kitchenaid classic mixer repair

Kitchenaid classic mixer repair DEFAULT

KitchenAid Classic Mixer K45SSWH Repair

Diagnose your mixer's problems at our KitchenAid Classic Mixer K45SSWH Troubleshooting Page.

Model: K45SSWH

The KitchenAid Classic Series Stand Mixer was released on July 12, 2002 and comes standard in white. This mixer is equipped with 10 speeds and a stainless steel 4.5-quart mixing bowl. The power hub on the tilt-head allows for the addition of an attachment. This model also includes a dough hook, flat beater, and 6-wire whip. To verify the model number, simply turn the mixer over. There should be a sticker that contains the mixer's manufacturing information, as well as model number.

Configurations and Overview

Bowl Capacity: 4.5 Quart

Wattage: 250

Mixing Speeds: 10

Size and Weight

Weight: 25 lb

Depth: 14 1/8 in

Height: 13 15/16 in

Width: 8 3/4 in

KitchenAid Classic Series 4.5-Quart Tilt-Head Stand Mixer

eReplacementParts: KitchenAid Classic Mixer K45SSWH

PartSelect: KitchenAid Classic Mixer K45SSWH

Consumer Reports: KitchenAid Classic


This Is the Most Common KitchenAid Mixer Malfunction—And How to Fix It

KitchenAid mixers are as useful as they are beautiful—and they're supposed to last for a really long time, even if you bake fresh cookies or sheet cakes every single day. But KitchenAid acknowledges that your mixer needs maintenance every once in a while, and says that one of the most common issues that plague home bakers is misaligned mixers (basically, the tilt head needs to be adjusted). Lucky for you, they've shared easy tips for fixing the problem, which can save you from buying a brand new mixer altogether.

The kitchen retailer says there's a few telltale signs that your mixer's head needs to be adjusted: First, you'll notice that your ingredients are often left on the bottom of the mixing bowl rather than evenly distributed. Your mixer's head could also fail to lock in place when in use, or your flat beater has become chipped on the bottom (a sign that the head is too low into the bowl). Finally, if you see excessive scrape marks on the bottom of the bowl, you'll know it's time to adjust your mixer.

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There's also another way to quickly check if the height on your mixer's head is the problem: KitchenAid calls it the "dime" test, and says it only works with metal-based mixing bowls (don't attempt on glass or ceramic mixing bowls).

Simply place a dime in the bowl and attach your KitchenAid flat beater before activating the low-speed stir mode—if the dime isn't moving at all, the beater is too high. If it's moving around in a continuous circular motion, that means the beater is too low. You want to see the dime move about half an inch with each pass of the beater.

If you know that your mixer's height needs to be adjusted, there's a simple procedure that involves one silver screw on your machine. KitchenAid says it's best to unplug the machine before you get started.

More essential KitchenAid tips:

On a tilt-head mixer, the screw in question can be found between the mixer's stand and the head itself (right at the crevice that is apparent when the head is tilted back).

Credit: Photo: Zee Krstic.

If you own a bowl-lift mixer, the screw in question is located on the inside of the stand itself—it can be seen with the naked eye.

Credit: Photo: Zee Krstic.

KitchenAid says you'll need a flat-head screwdriver to turn the screw counterclockwise to raise the head or bowl—and if you need to lower it, you'll turn it clockwise instead. The brand stresses that this screw is sensitive, so you only need a slight adjustment at a time (don't put your back into it!).

Credit: Photo: Zee Krstic.

Use the dime test after you adjust to see if the head's height is at a better position. Hopefully, KitchenAid's guide will help transform what seems like a shaky mixer back into the shiny workhorse you originally bought! If not, we'd suggest keeping an eye on some of the best KitchenAid sales out there.

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KitchenAid Mixer Repair

KitchenAid mixers were developed in 1919 by the Hobart Manufacturing Company. The ten quart C-10 model was the first to have the KitchenAid name. The stand mixer was invented by Herbert Johnston, an engineer who worked at the Hobart Corporation. It took him about 6 years to come up with this smaller stand mixer. The company came out with this smaller version in 1922 called the H-5, which was marketed for home use.

In the 1930’s, Egmont Arens was hired to design a more affordable mixer. The result was the Model K. Since then the design has remained relatively unchanged and it is registered with the U.S. patent and trademark office. Because of this, there is cross-generational attachment compatibility. This only applies to certain attachments.

The two key styles of mixers today are the bowl lift design and the tilt head model. The bowl lift is better “for heavy-duty baking, since it can handle a larger bowl size,” according to Delish. The models people are most familiar with are the 4.5-quart and 5-quart Artisan or the 6-quart and 7-quart Professional series. Originally the mixers were only available in white, but since 1955, they’ve expanded into a variety of colors.

Currently, KitchenAid is owned by WhirlPool Corporation, and the stand mixers are assembled in Greenville, Ohio.

(For KitchenAid blenders, see KitchenAid Blender Repair)


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KitchenAid stand mixers are iconic. Not only do they add a cheerful pop of color to the kitchen, but these appliances are true workhorses for bakers, adept at mixing everything from cookie dough to fluffy buttercream frosting. (And, psst, you can trust a KitchenAid stand mixer with your big batch of guacamole, too). 

But, like all appliances, the KitchenAid lineup of mixers can experience some minor malfunctions and other problems every now and again. Thankfully, the KitchenAid team has troubleshooting suggestions so you can fix your mixer in no time and get back to baking. 

From misaligned beaters to a stainless steel bowl that seems to be a magnet for rust, here are four common KitchenAid problems — fixed!

The Problem: Your Mixers Are Misaligned

Your mixers can shift and become misaligned, KitchenAid’s help team explains. This is one of the most common problems that pop up with KitchenAid mixers over time. Either your mixer isn’t reaching all of the ingredients, leaving them unmixed at the bottom of the bowl, or your flat beater is extending too far down into the bowl, scraping the bottom.

In either scenario, you’ll need to adjust the beater-to-bowl clearance. Ideally, you want to make sure your mixers have a 1/16th-inch clearance in the bowl, the KitchenAid professionals say.

The fix: KitchenAid recommends a dime test! It’s important you use a dime, not any other coins. A dime is perfect because it’s 1/16th-inch thick and provides a good visual aid to help you adjust the beater-to-bowl clearance. Note, though, that the dime test only works with stainless steel bowls, not ceramic or glass ones. 

To determine if your mixers need adjusting, place the dime in the bowl; attach your KitchenAid flat beater; then turn on the low-speed stir mode. If the dime doesn’t move at all, the beater is too high. But if the dime is moving continuously, the beater is too low, possibly scraping your bowl. But, if the dime is traveling slowly around the bowl, it means your beaters are properly adjusted.

If you determine you need to make an adjustment, unplug your mixer. You’ll need a flathead screwdriver to make the adjustment. Find the silver screw; don’t tinker with any of the black screws as they aren’t related to adjusting the mixers.

If you have a tilt-head mixer, the screw is in the hinge between the mixer’s stand and the head and is apparent only when the head is tilted back. If you have a bowl lift mixer, the screw is located on the inside of the stand and is visible. If you need to lower the beater, turn the screw a quarter turn to the right. If you need to lift the beater, turn the screw a quarter turn to the left.

KitchenAid recommends only adjusting the height a quarter turn at a time and performing the dime test after each adjustment to gauge if the mixers have been properly reset or if they need more adjusting. Do the dime test periodically to make sure your appliance is performing optimally.

If you want to see how to perform the dime test and adjust your beaters, KitchenAid has provided this comprehensive video: 

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The Problem: The Mixer Shuts Off

Some stand mixers have a Thermal Overload Protection feature that will automatically shut the appliance off if it overheats. But, if you’re mixing something steamy — like mashed potatoes — the steam can condense on the circuit board, causing a disruption that shuts the motor off. 

The fix: If you think steam is to blame, give your mixer three minutes to cool down before turning it back on, KitchenAid suggests. But, if the appliance has overheated for any other reason, you’ll want to let it rest for 30 minutes before trying to restart it. 

Problem: The Mixing Bowl Rusts

Stainless steel is resistant to rust, but not completely rust-proof. If you’re noticing that your mixing bowl gets rusty, you may need to change up your cleaning routine. The good news is you can usually get rid of rust with a DIY rust remover.

The fix: First, check your dish soap to make sure it doesn’t contain halogen salts (chlorine, fluorine, bromine, iodine), bleach or antibacterial agents that contain the chemical Triclosan, KitchenAid suggests. You’ll also want to avoid steel wool when cleaning as it can cause your bowl to rust more easily.

If you do have a rust build-up, KitchenAid suggests taking these steps: 

  • Mix some baking soda with vinegar (either apple cider or white vinegar) until it forms a paste. 
  • Spread the paste over the surface and allow it to set for 10 minutes or longer (up to a few hours) if you have stubborn rusting.
  • Scrub the paste with a scratch-free scrubbing pad in a circular motion.
  • Rinse the bowl well with warm water. Wash the bowl and hand dry it. 

Problem: The Mixer Is Leaking Oil

Your KitchenAid stand mixer comes packed with a lifetime supply of solid grease, which is distributed around the gears to keep them lubricated, according to the company. Occasionally, though, you may notice a few drops of oil in the bottom of the bowl or notice some oil dripping off the beater shaft or from the lock lever.

This can happen if you overuse your machine without allowing it to cool between uses but also happens if you don’t use your mixer very much. Warm weather can also cause some oil drops to become separated from the lubricating grease.

The fix: Turn the mixer on every once in a while without any ingredients in the bowl, KitchenAid suggests. If it’s been a long while since you used your mixer, you can turn it to speed 10 and let it run for 2 minutes prior to using it. Wipe away any excess oil before you use the mixer, the company says.

Oh, and if you need a fix for a boring kitchen, KitchenAid can troubleshoot that for you, too. You can now customize your own KitchenAid mixer with your favorite colors and artistic designs.

Do you love your KitchenAid mixer? We totally get it, and wish you many years of trouble-free operation with perfect results!

Categories Home, Tips & AdviceSours:

Repair kitchenaid classic mixer

Chances are that you'll find this household repair to be pleasantly manageable, even if it's your first.

In fact, the biggest challenge might be managing the greasy situation waiting in the gearbox, so make sure that you have some shop towels handy.

Other than that, disassembly and reassembly of the mixer is easily handled with a couple of screwdrivers, a pin punch, pliers, and a hammer.

There are a few tricks that make parts of the repair easier, so make sure to read each step.

1. Remove the drip ring.

The planetary drip ring decorates the mixer and contributes to the seal around the planetary. It has to come off in order to pry the planetary off of the mixer.

Tap Drip Ring Out

Carefully place a flat head screwdriver against the upper lip of the planetary drip ring, then lightly strike the screwdriver with a hammer. 

The drip ring is only held on with a little bit of tension, so a light tap should make it fall right off the mixer.

2. Remove the planetary shaft roll pin.

A roll pin holds the planetary to a shaft coming from the gearbox. Trying to pry the planetary from the mixer won't do any good with the roll pin still in place, so it must be removed.

Remove Planetary Assembly Roll PinPinPin

Using an appropriately-sized pin punch and a hammer, lightly tap the the roll pin out of place.

3. Pry the planetary from the mixer.

With the roll pin and drip ring removed, the planetary is ready to be freed from the mixer, however, it is still held snugly in position by the tight fit of its internal gears.

Pry Planetary Assembly Off of Motor

The best way to remove the planetary is by using a couple of flat head screwdrivers as pry bars.

Position the two screwdrivers in the indentations on the sides of the planetary and carefully pry the planetary off.

4. Remove the five motor housing screws in the front.

Now that the planetary is off the machine, the next order of business is to remove the motor from the mixer.

The motor is located in the top half of the two major sections of the mixer. To lift the motor off the mixer, all fasteners connecting the bottom and top halves of the mixer must first be removed.

Remove Five Planetary Screws

The first set of motor housing screws to remove are located in the ring underneath the planetary. Remove the five front motor housing screws with a flat head screwdriver.

5. Remove the four motor housing screws in the back.

There are four more motor housing screws in the back of the mixer that must be removed with a flat head screwdriver.

Remove Four Housing Screws

Attention! One of the rear two motor housing screws will have a lock washer on it. This lock washer screw is a fail-safe in case the other screws shake loose. Take note of the screw when you disassemble, because it must be returned to a rear position in the mixer.

6. Remove the rear housing cover.

The rear housing cover of the mixer helps to hold the two halves of the mixer together.

Remove the Back Housing Screw

Only one Phillips head screw holds the rear housing cover to the mixer.

7. Pull the power cord strain relief out.

The power cord strain relief simply pulls out of the rear of the mixer.

Remove Power Cord Strain Relief

8. Lift the motor housing off of the mixer.

With the housing screws removed, the rear cover off, and the strain relief disengaged, the motor is now free from the lower half of the mixer.

Lift Mixer Motor from Stand

The front end of the motor housing is actually part of the mixer's gearbox that attaches onto a gear shaft, so it will still be partially secured onto the mixer.

Lift the motor housing straight up to pull it off the gear shaft and away from the mixer.

Set the motor housing aside. You'll need to transfer grease to the gearbox portion of the motor housing in the next step.

9. Remove all excess grease from the mixer gears.

You will discover a large amount of grease on the mixer gears--this is normal.

However, excess grease on the gears must be temporarily removed in order to access the gear tower assembly and remove the worm gear.

Remove Grease from Mixer Gearbox

Use a putty knife to scoop the grease off of the gears. Place the grease in the upper portion of the gearbox located on the top half of the mixer.

The grease must be returned to the gears after the worm gear replacement is complete and before returning the motor housing to the mixer stand.

Gear Tower Assembly

After removing enough grease, the worm gear will be visible in the gear tower assembly. Inspect the gear for wear and damage to verify that it is the cause of the mixer malfunction.

10. Disengage the gear tower assembly.

The easiest way to access the worm gear is to remove the entire assembly

Remove Tower Assembly Screws

The gear tower assembly is only held into place with two or three Phillips head screws. Unscrew the tower assembly screws and lift it from the mixer.

11. Remove the gear tower roll pin.

A roll pin holds the gear tower gears to each other.

Hammer Tower Gear Roll Pin Out

Again using a hammer and a pin punch, gently strike the gear tower roll pin until it comes out of the tower assembly. You may need pull it with a pair of needle nose pliers the last little bit.

12. Pull the tower gear out of the assembly.

The tower gear pulls right out of the bottom end of the assembly after the roll pin is removed.

Remove Tower Gear from Assembly

13. Remove the old worm gear.

The old worm gear is finally ready to come out of the tower assembly, and it will simply pull out.

Remove the Old Worm Gear

There is a washer spacer on each side of the old worm gear that must be transferred to the new worm gear. 

Keep the Two Washer Spacers

Make sure to save the two washers and set them aside for reassembly.

14. Install the new worm gear.

Place the two washer spacers you saved on the new worm gear, one on each side.

With the washers on, install the new worm gear into position in the gear tower assembly.

This completes the installation of the new worm gear into the KitchenAid mixer. Finishing the repair is just a matter of reassembly.

KitchenAid Stand Mixer Wobble Fix and Tune Up

A slight seductive smile played on her lips, her eyes never left his. Her chest, swaying as she moved, peeked out invitingly from the neckline. I suppose you know how to avoid an unwanted pregnancy, because you are taught to protect yourself, Frank said, spreading his legs slightly.

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