S20 ultra not receiving text messages

S20 ultra not receiving text messages DEFAULT

Learn how to block, delete and save SMS / MMS messages on the Samsung Galaxy S20 Ultra 5G.

 

Block messages or spam

  1. From the Home screen, tap the Messages icon.
  2. Tap Menu > Settings > Block numbers and messages > Block numbers.
  3. Manually enter number and tap the + (plus sign) or choose from Conversations or Contacts.
  4. When finished, tap the back arrow.

 

Unblock messages

  1. From the Home screen, tap the Messages icon.
  2. Tap Menu > Settings > Block numbers and messages > Block numbers.
  3. Tap the minus sign next to the number you want to remove.
  4. When finished, tap the back arrow.

 

Delete picture messages (MMS)

  1. From the Home screen, tap the Messages icon.
  2. Select on the following options to delete messages:
    • Delete an individual message
      1. Touch and hold the message you wish to delete.
    • Delete an individual message inside a conversation
      1. If necessary, expand the conversation to view the individual messages.
      2. Touch and hold the message you wish to delete.
    • Delete an entire conversation
      1. Touch and hold the conversation.
      2. Verify the conversation and Select all are checked.
  3. Once you've selected the message you want to delete, tap the trash can > Delete.

 

Delete text messages (SMS)

  1. From the Home screen, tap the Messages icon.
  2. Select one the following options to delete messages:
    • Delete an individual message
      1. Touch and hold the message you wish to delete.
    • Delete an individual message inside a conversation
      1. If necessary, expand the conversation to view the individual messages.
      2. Touch and hold the message you wish to delete.
    • Delete an entire conversation
      1. Touch and hold the conversation.
      2. Verify the conversation and Select all are checked.
  3. Once you've selected the message you want to delete, tap the trash can > Delete.

 

Save pictures received in a message (MMS)

  1. From the Home screen, tap the Messages icon.
  2. Tap the conversation thread containing the message you want to save.
  3. Touch and hold the picture you want to save, then tap Save attachment.
  4. The image is now stored in your Gallery.

 

SMS service center number

  1. From the Home screen, tap the Messages icon.
  2. Tap Menu > Settings > More settings > Text messages.
  3. View the Message center number.
Sours: https://www.t-mobile.com/support/devices/android/samsung-galaxy-s20-ultra-5g/manage-messages-samsung-galaxy-s20-ultra-5g

Messaging Settings

In this tututorial, you will learn how to:

• Access messaging settings
• Messaging settings options
• Enable/Diable Emergency Alerts

Access messaging settings

1. From the home screen, select the messagesMessages app.

2. Select the menuMenu icon, then select Settings.

Image 1




Messaging settings options

Select the desired option to access the desired settings:

Image 2

 TURN ON/OFF ADVANCED MESSAGING: Select Advanced Messaging > Advanced Messaging switch.
 TURN ON/OFF ADVANCED MESSAGING READ RECEIPTS: Select Advanced Messaging > Share read status switch.

• ACCESS/EDIT MESSAGE NOTIFICATIONS: Select Notifications.
ACCESS SMS SETTINGS/VIEW MESSAGE CENTER NUMBER: Select More settings > Text messages. The Message Center number will also be displayed on the Text messages settings screen.
 ACCESS MMS SETTINGS: Select More settings > Multimedia messages.

Note: If Advanced Messaging is turned on and you are messaging another device using the most recent version of Advanced Messaging (2019) from AT&T you can share files up to 100MB, get read receipts, and see when someone is replying. To learn more, view Advanced Messaging or visit att.com/advancedmessaging.




Enable/Disable Emergency Alerts

1. From the home screen, swipe down from the Notification barthen select the Settings icon.

2. Select Notifications, then select Advanced settings.

Image 3

3. Select Wireless emergency alerts, then select the desired switchesto enable or disable the desired alerts.
Sours: https://www.att.com/device-support/article/wireless/KM1377622/Samsung/SMG988U
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Top 11 Ways to Fix Sam­sung Phones Not Receiv­ing Text Messages

Samsung Galaxy phones pack a dedicated Messages app. While it works great, there are times you're often left waiting for the verification or OTP codes to complete a transaction or sign in to a service. Of course, you'd be left clueless along with other Samsung phone users who face the issue where they are unable to receive messages. In this post, we shall tell you eleven fixes to resolve the issue.

The solutions for Samsung phones not receiving messages range from checking cellular networks to resetting app preferences. We have also covered issues related to iMessage in Samsung phones.

Let’s check the solutions in detail.

1. Restart Phone

You should start the troubleshooting process by restarting your phone. So stop whatever you are doing on your phone and reboot your Galaxy phone.

2. Check Cellular Network

Next, make sure you have a working cellular network on your phone. For that, check if you can make or receive calls. Similarly, try sending an SMS from your phone. If all is well, check other fixes. However, if you cannot call/SMS, you should check your cellular plan and network first. We would suggest calling your service provider.

Tip: If you aren’t receiving MMS, verify whether you have a data balance linked to your mobile number.

3. Remove SIM Card

This is an age-old trick that you should definitely try. Basically, remove the SIM card from its slot. Clean it using a microfiber cloth and Isopropyl Alcohol solution. Then insert it back. Alternatively, if you have a dual SIM Samsung phone, try the SIM in another slot. That should rule out issues with the SIM slot.

Another similar fix is to insert the SIM card in a different Android phone. Wait till your cellular provider configures the SIM card. Then remove the SIM Card and put it in the original phone.

4. Clear Cache for Messaging App

You should also try clearing the cache for the Samsung Messages app. Don’t worry about not deleting any of your messages or other personal files on your phone.

To clear cache for Samsung Messages, open Settings on your phone and go to Apps. Tap on Messages followed by Storage.

Finally, hit the Clear cache button. Restart your phone.

Tip: You can also use the Clear data button. Typically, that will not delete your messages. However, we would still suggest you back up your messages before trying it. Find out in detail what happens by Clearing the data of Android apps.

5. Check Blocked Contacts

In case you aren’t receiving messages on your Samsung phone from just one or two contacts, you should check the blocked list. You might have accidentally blocked them.

To check that, open the Samsung Messages app on your phone. Tap on the three-dot icon at the top and select Settings.

Tap on Block numbers and messages followed by Block numbers.

Here you will find a list of blocked contacts. Tap on the remove icon next to the number that you want to unblock.

Tip: You can check the list of blocked numbers from the Phone app as well. In the Phone app, tap on the three-dot icon. Go to Settings > Block numbers.

6. Incompatibility With iMessage

In case an iPhone user is trying to send you an iMessage on your Samsung phone, they won’t be able to send it, and you will not receive it. That’s because Samsung phones do not support iMessage. It’s a service that works between Apple devices only. So the iPhone users will have to send a normal SMS to your Samsung phone.

Tip: Did you know Android has an iMessage-like service of its own? Learn more about RCS on Android.

7. Deregister From iMessage

If you recently switched from iPhone to Samsung Galaxy phone, you might have forgotten to disable iMessage. That could be why you aren’t receiving SMS on your Samsung phone, especially from iPhone users.

Basically, your number is still linked to iMessage. So other iPhone users would be sending you an iMessage. As mentioned above, Samsung phones do not support iMessage. It’s recommended to disable iMessage before you switch to an Android phone.

Don’t worry. You can still deregister iMessage. If you have your iPhone handy, insert your SIM card back into the iPhone. Then go to Settings > Messages. Turn off the toggle next to iMessage. Alternatively, you can deregister from the official Apple site as well without your iPhone.

8. Free Up Storage

With limited internal storage, your Samsung phone may not receiving messages. You can check the available storage from Settings > Device care > Storage. To free up storage, you should delete old messages from your inbox. Also, check other ways to increase internal storage on Samsung phones.

9. Third-Party Messaging Apps

Are you using a different messaging app than Samsung Messages? We would suggest making Samsung Messages the default app to see if you can receive messages.

In case Samsung Messages is your default app, then download a third-party messaging app. You can try the Android Messages app from Google. Make it the default messaging app. Do check our comparison of Samsung Messages and Android Messages.

10. Check in the Safe Mode

Several times, the issue of not receiving messages can happen due to a third-party app as well. To figure it out, you will need to put your device in Safe Mode. For that, press the Power button. Then touch and hold the Power off icon followed by the Safe Mode icon.

Putting your device in Safe Mode will not delete your data. However, third-party apps will not work in Safe Mode. So you can check whether your device can receive messages in Safe Mode. If you can receive messages, then a third-party app is causing the issue. Check recently installed third-party apps and uninstall the one you find fishy. To get out of Safe Mode, simply restart your phone.

11. Reset App Preferences

Lastly, if nothing works, you should try resetting app preferences. That will revert most settings, such as app permissions, default apps, etc., to their default values. You will have to set them again. Your data or personal files will not be impacted. Check out in detail what happens by resetting app preferences.

To reset app preferences on Samsung phones, go to Settings > Apps. Tap on the three-dot icon at the top and select Reset app preferences.

Tip: A similar fix would be to reset network settings on your Samsung phone.

Old Messages, You There

We hope the above fixes would have solved your problem. You should be able to receive new messages on your Samsung phone. However, when the issue is resolved, you will not receive old messages that were sent earlier.

Next up: Once everything is working fine with messages on your Samsung phone, check out six tips related to the Samsung Messages app from the next link.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

Sours: https://www.guidingtech.com/fix-samsung-phones-not-receiving-text-messages/

If you have just bought a new smartphone, SIM card or updated, it is possible that you are the victim of problems receiving messages. You will be happy to learn that you are not the only one in this situation and that this problem regularly affects cell phone owners. There are several sources that can explain this kind of problem and we will try to help you find a solution. your problem receiving text messages on Samsung Galaxy S20 Ultra.

To do this, first of all, we will in turn see what are the different message reception problems that can affect your Samsung Galaxy S20 Ultra. Then, then, take turns discovering the solutions you can put in place to resolve the concern that affects you.

problem-receiving-smsSamsung-Galaxy-S20-Ultra

The various problems receiving SMS on Samsung Galaxy S20 Ultra

We will start this page by listing the different problems receiving text messages on your Samsung Galaxy S20 Ultra. As we explained to you just before, it is not extraordinary to have problems with texting from a Samsung Galaxy S20 Ultra. And this also happens with MMS from your Samsung Galaxy S20 Ultra, moreover, in the hypothesis that you have problems at this level, read our article on this subject, so that you can have solutions to your problem.

Text messages are not being sent or received on my Samsung Galaxy S20 Ultra

The first most common problem you may encounter is not not receive or get to send your SMS from your Samsung Galaxy S20 Ultra. This is the most embarrassing problem since you are no longer able to communicate with your loved ones. Before going into more complex techniques to solve your problem, which you will find in the second part of this page, make sure you still have the network by looking at the bars and the logo (ex: E, H +, 3G, 4G ...) at the top right of the notification bar on your screen. Whatever happens, this problem can be triggered by several causes, either it is a network problem, a problem with the weight of SMS, or a bug on your Samsung Galaxy S20 Ultra.

I am not receiving certain messages on my Samsung Galaxy S20 Ultra

If you are in the event that your Samsung Galaxy S20 Ultra is having issues and not receiving or sending certain messages , it's less of a hassle but the problem is that you are never sure of the correct sending or receiving of exchanges with your contacts. It is therefore important for you to quickly find a solution to this problem. Even if the concern is noticeably different than for those who can no longer communicate by message at all, the reasons may be close. In practice, especially if it is occasional the cause is usually due to the faulty network when sending or receiving a message.

Solutions to problems receiving SMS on Samsung Galaxy S20 Ultra

We now move on to the different solutions to solve your problems receiving SMS on Samsung Galaxy S20 Ultra. There are several, we have sorted them in order, so we suggest that you test the first solution each time before trying another one.

Restart your Samsung Galaxy S20 Ultra to correct your worries about receiving messages

It may seem obvious but a good part of the bugs are solved by a simple restart of the mobile phone. In case you want to solve your problems receiving SMS on Samsung Galaxy S20 Ultra, we suggest that you first restart your device and give it a try (ask one of your contacts to send you a message). It is even possible that you will receive all pending messages.

Change messaging application on Samsung Galaxy S20 Ultra

If restarting your device was not enough, you can try changing the email app. This is not necessarily an ideal solution, but it can temporarily solve your worries about sending and receiving messages on your Samsung Galaxy S20 Ultra. For that, we suggest you take a look at our guide to learn how to change message app on Samsung Galaxy S20 Ultra. On top of that, it will eventually allow you to find an app more suited to your needs. Indeed, some messaging applications offer a number of customization options and are more pleasant to use.

Check email data on your Samsung Galaxy S20 Ultra

If you ever do not want to change your messaging application or if this solution has not solved your problems receiving SMS, we will now go to the next step and check if you have a setting of your "Mailbox" that has gone wrong. We are going in order to have it checked whether the number of the message center is the correct one, a number called SMSC. To do this check follow the instructions below:

  • Restart your Samsung Galaxy S20 Ultra before starting the manipulation.
  • Type "* # * # 4636 # * # *" ​​to get to the advanced menu of your device.
  • Click on the tab " Phone Info " page (in French).
  • Then go to the sub menu " SMSC " page (in French).
  • Now type, depending on your operator:
    • For SFR the number is +33609001390 you just have to enter 07913306091093f0
    • For Free, the number is +33695000695 you will have to enter 07913396050096f5
    • For Orange the number is +33689004000 and you should therefore note 07913386094000f0
    • For Bouygues Telecom is +33660003000 enter 07913366003000f0
  • Validate the procedure.
  • If this intervention does not work, go to the next step to solve your problem receiving messages on Samsung Galaxy S20 Ultra.

Factory reset your Samsung Galaxy S20 Ultra to solve your problems receiving text messages

Penultimate solution In the event that you are still the target of a problem receiving a message on your Samsung Galaxy S20 Ultra despite the various tests seen previously, it is possible to try to reset your device. This manipulation is quite simple and will reset your smartphone to factory settings. The only problem with this process is that you will lose all the data saved on your Samsung Galaxy S20 Ultra. So remember to save your photos, videos, and other important data on a computer or a USB key so as not to lose anything important. Follow the procedure below to do it:

  • Open the app » Parameters  On your device.
  • Click on the menu » Privacy Policy "," Global management  " or " Reset  »Depending on the Android version installed on your Samsung Galaxy S20 Ultra.
  • Then go to the sub menu » Reset settings  »And confirm the operation.

Contact your operator to resolve the concerns of receiving messages on your Samsung Galaxy S20 Ultra

If none of these solutions has been able to solve your SMS reception problems, we suggest that you simply get in touch with your operator who can analyze the origin of your problem and who can surely quickly put an end to it.

In the event that you are looking for as many tutorials as possible to become the absolute master of the Samsung Galaxy S20 Ultra, we invite you to explore the other tutorials in the category: Samsung Galaxy S20 Ultra.

Sours: https://smartandroid.fr/en/probleme-de-reception-sms-sur-samsung-galaxy-s20-ultra-que-faire/

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Android Not Receiving Text Messages -- Unable To Receive Text Messages On Samsung/Android [Fixed]

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