Comcast voicemail access code

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How to Check Voice Mail on Comcast Business

By Ruri Ranbe

You receive an email when you have a new voicemail.

Comcast Business allows customers to listen to their voice messages from any location. After activating the voice mail feature on your office phone and creating a login password, access your account simply by dialing your own telephone number or using the Digital Voice Center. From your inbox, you can play new messages, save messages for later, and skip or delete unimportant messages.

From Your Phone

Dial your telephone number. Listen for your personal greeting and then push "#" on the dial pad to access your voice mail.

Input your password. Press "1," when prompted, to check your voice mail.

Press "4" to replay a message, "7" to delete a message, "9" to save a message or "#" to skip a message.

Hang up when you've finished listening to your new messages.

Using Digital Voice Center

Navigate to the Comcast Business Digital Voice Center (see link in Resources) from your Web browser.

Enter the login credentials for your Comcast High-Speed Internet account into the fields provided, or click "Sign In Using My Phone Number" and enter into the appropriate fields your phone number and voice mail password.

Click "Sign In" to access your account. Select the "View All" button under Voice Mail to see your new and saved messages.

Click the "Play" button next to a voice mail to listen to the message.




  • If you've not yet set up voice mail, press "*," "9" and then "9" again from your office telephone to activate the feature. Enter the last four digits of your phone number, when prompted, and then listen to and follow the recorded instructions to set up voice mail.
  • If you've never signed in to the Digital Voice Center and have not set up your voice mail, follow the instructions in the Setup Assistant to configure your mailbox.


  • You must have Windows Media Player or QuickTime installed to listen to voice mail messages in Digital Voice Center.

Writer Bio

Ruri Ranbe has been working as a writer since She received an A.A. in English literature from Valencia College and is completing a B.S. in computer science at the University of Central Florida. Ranbe also has more than six years of professional information-technology experience, specializing in computer architecture, operating systems, networking, server administration, virtualization and Web design.


Set up Voicemail for Landline Home Phone

View the instructions below to set up and access your voicemail box and listen to messages. Or, view the more detailed instructions for AT&T Voicemail Services (PDF, KB).

Set up voicemail
To set your voicemail box using the phone connected to your AT&T Voicemail (such as your home number), follow these steps:
  1. Dial *98 or dial your Access Number
  2. Follow the prompts to set up your mailbox.

To set up your mailbox using a phone number not connected to your AT&T Voicemail, follow these steps:
  1. Dial your Access Number.
  2. Enter your Temporary PIN (your digit phone number).
  3. Follow the prompts to set up your mailbox.

Access your voicemail

Dial *98from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the *key when you hear the greeting. Enter your PIN and follow the prompts.

Note:Depending on how you set up your voicemail box, you might be asked to enter your PIN. If you haven’t set up your PIN, enter your Temporary PIN from your order confirmation booklet. The Temporary PIN is typically your digit telephone number.

Listen to voicemail messages
  1. Access voicemail.
  2. Press 1 to Get your Messages.
  3. Press 1 for Voice Messages.

Use these keys while you're listening to your messages:

Fast forward3
Slow down / replay4
Date / time received5
Speed up / forward / print fax6
Return to main menu*

Turn on Autoplay

You don't have to press 1to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off:
  1. From the Main Menu, press 4 for Mailbox Settings.
  2. Press 2 for Administrative Options.
  3. Press 4 for Message Settings.
  4. Press 1 for Voicemail.
  5. Select the type of message you want to Autoplay and follow the prompt to turn Autoplay on/off.

Change mailbox settings and greetings
  1. Access voicemail.
  2. From the Main Menu, press 4 for Mailbox Settings.
  3. Press 3 for Greetings and follow the prompts.

Set up sub-mailboxes

Sub-mailboxes allow others in your home to receive their messages separately. Each sub-mailbox can have its own PIN, greeting, and settings. Follow these steps to set up a sub-mailbox:
  1. Access voicemail.
  2. Press 4 for Mailbox Settings from the Main Menu.
  3. Press 2 for Administrative Options.
  4. Press 5 for Group Mailbox.
  5. Press 3 to create a new sub-mailbox.
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CenturyLink voicemail user guide

From the main menu, select 4 (Mailbox Options) and then press 3 (Security Options).

These helpful options can be turned off and on to get your messages faster.

Skip PIN

Press 3 to skip PIN entry when accessing messages from home. You will still need to enter your password if you check messages away from home. Turn on Skip PIN. Press 1 to change your PIN.

Hands free and time savers

From the main menu, select 4 (Mailbox Options), then press 2 (Hands Free and Time Saver Options).

Press 1 to turn autoplay on and off. When autoplay is turned on and you call to listen to your messages, the messages will immediately start playing. If autoplay is off, then you will be presented with the main menu options to select from (e.g.,  1- listen, 2 - send).

Press 3 (Voicemail Preferences) and then press 1 to turn date and time on and off. Turn off the date and time so you don't hear them automatically. When you do need to know, you can press 5 during or after the message.


How to Check Your Voicemail Remotely

Although it’s hard to imagine in today’s world, there will be times when you don’t have your phone on you. You might even misplace, damage, or lose your phone. This means you could miss out on some important calls. So how do you access your voicemail remotely?

It is now possible to check your voicemail without your phone. Most service providers allow you to check your voicemail from a different phone, however this might not always be the case depending on what carrier you’re with. You might also be able to check your voicemail by calling your service provider, but is there a better way?

This article will cover how to listen to your voice messages without your phone, helping you get back to your missed callers faster. In this blog post we are going to run you through a quick guide to help access your voicemail remotely.

Before you start

Before you try to check your voicemail remotely, it's necessary to mention some important considerations. Some carriers may not have the functions listed below and others might not let you have access to your voicemail from another phone. You also need to check your plan to see if your carrier will charge you for checking your voicemail from another phone. Finally, these instructions should only be used to listen to your own voicemail. You can run into major legal issues if you listen to someone else’s voicemail, so make sure you only ever use these steps for yourself.

To listen to your voicemail on another phone, you need to know what access you have to your voice messages. In most cases, you will need to have already set up a PIN for your voicemail. To do this you need to dial the number you call to access your voicemail. From there you should follow the prompts to access your voicemail settings or mailbox set-up. Continue listening to the instructions and follow the range of options to set up a Message Bank PIN. Once you have a voicemail PIN, the following method below should allow you check your voicemail without your phone.

Access Your Voicemail From Another Phone

Access to your voicemail from another phone will depend on the carrier you use. In any case, it’s worth giving this method a try.

Call Your Number

To begin, all you have to do is use any landline or mobile phone to call your number.  You need to call the full number, as well as any area codes. Also make sure no one answers the phone you are calling and let it ring through.

Press the Star or Hash Key

Once you have called the number, you will likely need to press the star (*) key. Sometimes you need to press the hash (#) key (AKA pound key) instead of the star. For US users with phone carriers Sprint, AT&T, T-Mobile or US Cellular, you will need to press the star key. For Verizon, Virgin Mobile and Bell Mobile users, you will need to press the pound key. If you are located outside the US, you can check your local carriers website or call their customer service team to find out what key you should press and if this option is available to you.

Enter your Mailbox Pin

When you hear your voicemail start, that’s when you will need to press the star or pound key. Once you have called your number, reached voicemail and pressed either the star or pound key, you will then need to enter your PIN number for your voicemail message bank. As mentioned above, you will already need to know your passcode or PIN in order to hear your voicemail from another phone. If you don’t have this code then you will have to retrieve it from your carrier.

From there you will hear instructions to input your PIN. Once you enter your pin, select the hash (#) key to confirm your PIN. From there, you should be able to follow the prompts to listen to your voicemail messages.

Common Issues

Although the steps above are meant as a general guide to help you access your voicemail remotely, you can still run into some issues. These include forgetting your pin or never setting up a passcode in the first place.

Most carriers have instructions for changing voicemail pass-codes. You can usually reset your PIN by calling your carrier if you have forgotten it. Some sites also allow you to set up your voicemail PIN online. You could also try to figure out the default pin (often it’s ).

You might also be able to contact your service provider to have them send your voicemail messages to you digitally. However, keep in mind that this could lead to a significant amount of time spent on hold trying to talk with customer service.

An Alternative Voicemail: A Cloud Based System

As mentioned above, some phone providers and carriers charge extra for you to access voicemail from another phone. There can also be a lot of hassle involved with this process. Instead of going to the trouble of calling your own number and trying to remember your Voicemail PIN, there is an easier way to check your voicemail remotely. Using a cloud-based visual voicemail service like Vxt, means you can log into your account and access your voicemails anywhere and at any time.

A far simpler and more convenient way to access your voicemails remotely, Vxt is a voicemail assistant available on both iOS and Android. One of Vxt’s most popular functions is its voicemail to email feature, where Vxt takes a copy of your voicemail (both the audio and a transcription) and sends it to your email address where you can read it or download the audio file directly. This is a fast, automated way of accessing your voicemail and is handy if you do happen to lose your phone. Unlike alternatives, Vxt also offers integration through Vxt Web with other useful tools such as Slack, Pipedrive, Salesforce, and more, meaning you access your voicemail on your computer or on any of the apps Vxt integrates with. All of your voicemails are kept securely on Vxt’s cloud, and are easily playable or read on a phone or computer.

Visual voicemail apps like Vxt help users save time, while also providing other helpful features like smart voicemail greetings, Vxt Call, and in-app dictation. You can visit our set-up guide to see for yourself how easy it is to install and start using. Vxt is a convenient and lasting solution that makes it easy to access your voicemail remotely.


Access comcast code voicemail

How to Retrieve Messages on Comcast Phone

Comcast Voice is a digital phone service. It processes calls via voice over Internet protocol, meaning all calls are made through an Internet connection. You connect your phone to your Internet modem and then you can make unlimited calls to any land or mobile number in the United States, Canada and Puerto Rico. If someone calls you and you are not available, the person can leave you a message in your voice mail account. A few methods are available for retrieving your Comcast voice mail.

Step 1

Dial your Comcast phone number and let it ring. When you hear your voice mail greeting, press the pound (#) key. You will be prompted for your password. Follow the prompt to listen to your voice mail messages.

Step 2

Pick up your home phone, press the required button to get a dial tone and then press "*" This will access your voice mail account. Enter your password and then follow the prompts to listen to your voice mail.

Step 3

Visit the Comcast Digital Voice website in the web browser of your choice. Enter your Comcast email address and password or your telephone number and password in the appropriate fields and then press the "Sign In" button. Follow the prompts to log in to your account. You will be brought to the Digital Voice Center homepage. If you have voice mail, you will see bolded numbers on the left side of your screen. Click on each to listen to the message.


Writer Bio

John W. Smith is currently a copy editor with Demand Media Studios.

Comcast Voicemail Instructions

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